BMW/Mini of Coconut Creek

Where to begin. First I had an 8 o’clock appointment and it was not seen until 830 or shortly thereafter. Then my oil changed took far too long. I waited for my car First I had an 8 o’clock appointment and it was not seen until 830 or shortly thereafter. Then my oil changed took far too long. I waited for my car, not thinking it was going to be an ordeal till 11 AM. Then the valet or somebody lost or stole my keychain. A keychain that cannot be purchased separately. It comes with a backpack. Mr. Lucia stated that he would have the backpack procured and sent to me. That was over a week ago. I followed up today and I have not heard anything from him so I feel like I have been car salesmand. That’s a process where a salesman promises you something and then does not follow through with it. More

Raj is fantastic. This is our second vehicle that we leased. Everything went very smooth and there was zero pressure. The vehicles do the selling! This is our second vehicle that we leased. Everything went very smooth and there was zero pressure. The vehicles do the selling! More

Igor and Duane were a great team. Very responsive and kept to agreed upon schedules! Easy to deal with. Very responsive and kept to agreed upon schedules! Easy to deal with. More

I had an excellent experience working with Mr. Bonny. He provided outstanding communication throughout the visit, keeping me well-informed, and gave a clear, honest explanation of the service cost Bonny. He provided outstanding communication throughout the visit, keeping me well-informed, and gave a clear, honest explanation of the service costs. The maintenance was completed quickly without sacrificing quality, and the entire process was seamless from start to finish. I highly recommend his professional and customer-focused service! More

Alan was professional, efficient, customer focused, and simply a great help! He explained everything in great detail and kept me well informed throughout the process. simply a great help! He explained everything in great detail and kept me well informed throughout the process. More

I was pleasantly surprised that the price of the service was reasonable and I enjoyed working with Stephan. was reasonable and I enjoyed working with Stephan. More

I've been a customer of Mini Coconut Creek for almost 10 years now. I have consistently received exceptional service and wouldn't even consider a different dealership. Highly recommended! I generally work years now. I have consistently received exceptional service and wouldn't even consider a different dealership. Highly recommended! I generally work with Juliette in the service dept and she is always organized and on her game! More

I was very happy with the technician and Samantha Mancuso Thank you very much Carol Piermatti Mancuso Thank you very much Carol Piermatti More

Our experience at MINI of Coconut Creek was absolutely amazing! From the moment we arrived, everyone was incredibly friendly and genuinely willing to help. Working with Alex was beyond amazing. This was m amazing! From the moment we arrived, everyone was incredibly friendly and genuinely willing to help. Working with Alex was beyond amazing. This was my very first MINI, and thanks to the impeccable service, professionalism, and dedication we received from Alex and the financial team, choosing MINI of Coconut Creek was an easy decision. He made the entire process smooth, enjoyable, and stress-free. We couldn’t be happier with our experience and highly recommend MINI of Coconut Creek to anyone looking for exceptional service! More

Everything went well. I was surprised that they handed my car back without a car wash. I was surprised that they handed my car back without a car wash. More