BMW/Mini of Coconut Creek

Outstanding customer service provided by Alberto Funmayor he should be promoted for a service manager he should be promoted for a service manager More

Customer service is always excellent, they show they care to help you and are very efficient to help you and are very efficient More

Any was great. A big help and made the process simple and stress free. Thank you A big help and made the process simple and stress free. Thank you More

Good job thanks happy for the job I will came back and reference my friend reference my friend More

Nice and easy to deal with the team at coconut creek. Danielle is the best. Danielle is the best. More

Dear [Dealership Manager], I wanted to take a moment to share my recent experience with your dealership, as I believe it highlights both positive and concerning aspects that deserve your attention. A to share my recent experience with your dealership, as I believe it highlights both positive and concerning aspects that deserve your attention. About five weeks ago, my girlfriend and I visited your dealership with the intention of eventually purchasing another Mini Cooper S Convertible. During that visit, we worked with David Aroyo. I did not initially disclose that I already owned a Mini or planned to trade one in. David was professional, respectful, and very helpful in walking us through both pre-owned and new options. We test drove a 2026 Mini S Convertible, which I loved, and my girlfriend was equally impressed—not only with the vehicle but with David as well. At that time, I made it clear to David that I was not planning to purchase immediately and that when I was ready, I would contact him directly. I specifically asked not to be contacted, as I preferred to return and work with him when the time came. However, just five days later, I received an unsolicited call from another salesperson at your dealership attempting to sell me a vehicle. I informed her that I was already working with David and reiterated my request not to be contacted further. She did not call me again. Fast forward to last week, when I reached out to David as promised. I asked him to send me available inventory, and he provided information on one pre-owned 2025 model and a new 2026 blue Mini. After reviewing the options, I decided on the blue 2026 model. We discussed pricing, reached a general agreement, and I then informed him that I would be trading in my current vehicle and shared my expectations for its value. This all took place on Friday, and I confirmed that I would be at the dealership Saturday morning to complete the purchase. Came in on Saturday, and everything worked out well. He is a good example of a class A operation. Neal Moskowitz More

Mr Williams was very courteous and very helpful. .he ensured tire was replaced under warranty .he ensured tire was replaced under warranty More

BMW/Mini of Coconut Creek provided prompt efficient service. The Service Manager was knowledgeable ad professional. service. The Service Manager was knowledgeable ad professional. More

Nothing but the best service every time I have to take my i5 in. Mike, my sales rep, takes care of setting up the appointment and Alan is superb in auto service as well as customer service. They make me fe i5 in. Mike, my sales rep, takes care of setting up the appointment and Alan is superb in auto service as well as customer service. They make me feel like they actually value my patronage.! More

Leticia was fantastic. She was highly competent and provided outstanding customer service from start to finish! She was highly competent and provided outstanding customer service from start to finish! More