BMW/Mini of Coconut Creek

Amazing customer service. He made my experience with BMW feel like luxury experience. I was very happy with purchase and he made sure I got everything I wanted. He made my experience with BMW feel like luxury experience. I was very happy with purchase and he made sure I got everything I wanted. More

Maryam Yasmine assisted us by showing us the cars we asked about, explaining the differences between them, and taking us out for test drives. Her service and product knowledge were excellent. asked about, explaining the differences between them, and taking us out for test drives. Her service and product knowledge were excellent. More

My car was having a diverse range of issues and when I finally got someone on the phone, she was awesome. Getting someone on the phone was a NIGHTMARE. My service tech was great. My biggest concern was finally got someone on the phone, she was awesome. Getting someone on the phone was a NIGHTMARE. My service tech was great. My biggest concern was service couldn’t find any issues with my car. That, in of itself, is scary. Everyone was nice and attentive, yet I’m not sure everything has been resolved! More

Duane and Velma were very helpful and attentive. Great communication. The process was fine but the two so called interior repairs that were performed were less than suitable and weren’t communicated Great communication. The process was fine but the two so called interior repairs that were performed were less than suitable and weren’t communicated to us prior to applying an aftermarket fix that was sub par. More

Roberto is a well rounded sales person. He was knowledgeable, attentive and provided exceptionally great customer service. He exhibited patience with customers. Also, answered my questions He was knowledgeable, attentive and provided exceptionally great customer service. He exhibited patience with customers. Also, answered my questions and extended his kindness in assisting me to drop off my rental. More

I saw many changes at service center since I was last there. I thought everyone from the valet greater , to the service desk and including the car rental area. I love my service manager Sam . She is exce there. I thought everyone from the valet greater , to the service desk and including the car rental area. I love my service manager Sam . She is excellent , organized, responsive and friendly. More

I was greeted by a very friendly & professional attendant. H directed me to the person I needed to speak with regarding my service call. Clarence was busy with another customer, but it didn't take attendant. H directed me to the person I needed to speak with regarding my service call. Clarence was busy with another customer, but it didn't take long for him to attend to my recall issue. I was afforded a loaner vehicle while my car was worked on. I had some business to attend to, so I was very pleased to be able to go about my day. It didn't take long for the repair to be completed. The entire staff was very professional and I was completely satisfied. They even washed my car! Fabulous service. Thanks again. More

Quick and quality service. Fantastic service advisor hassle free. Will return for a battery replacement in a few months. Thanks again! Phil K. Fantastic service advisor hassle free. Will return for a battery replacement in a few months. Thanks again! Phil K. More

I did everything on line and my phone so i can't speak about the physical location. They they were really great. about the physical location. They they were really great. More

everything went smoothly repair was quicker than expected. car was nice and clean when picked up expected. car was nice and clean when picked up More