BMW Concord

The entire experience was great. I felt like the dealership and Danny in particular really cared, and he went out of his way to find me the car I wanted. Then he took all the time I needed to go th dealership and Danny in particular really cared, and he went out of his way to find me the car I wanted. Then he took all the time I needed to go through the details of how the car worked before he sent me on my way. More

Danny Andrade was my salesperson- he provided OUTSTANDING customer service. Excellent product knowledge. Very patient (I couldn't decide on a model & must have test driven every model he had) and helped me customer service. Excellent product knowledge. Very patient (I couldn't decide on a model & must have test driven every model he had) and helped me get the best price (timed the sale to take advantage of subsidized money rate and lease credit back). He kept in touch with me during the whole process (credit approval, finding the car, coordinating the delivery, etc.). He never dropped the ball or failed to answer a question. The best experience I've ever had buying a car. When I turn my lease in, he will be my salesperson next time too. More

Danny is very knowledgeable of the products he sells, and responds quickly by email or cell if there are any questions or concerns. It was very easy to work with him;I had all the details of the purchase wor responds quickly by email or cell if there are any questions or concerns. It was very easy to work with him;I had all the details of the purchase worked out before I hit the showroom. I highly recommend Danny Andrade for those looking to purchase a BMW or Mini Cooper. Electra More

This will be the second car I purchase through Danny because he offers fabulous, high touch, thoughtful service and leaves no stone unturned to meet your needs. He listens incredibly well to what's imp because he offers fabulous, high touch, thoughtful service and leaves no stone unturned to meet your needs. He listens incredibly well to what's important to you and doesn't pressure you in any way to make a decision. More

Working with Mini of Concord and Danny was a joy. The dealership has excellent service with a complimentary shuttle to/from BART, and a clean and friendly showroom. Danny was great to work with. He t dealership has excellent service with a complimentary shuttle to/from BART, and a clean and friendly showroom. Danny was great to work with. He took me through the sales process without any hassle. No detail was too small to be overlooked as he made sure everything was absolutely perfect. He is knowledgeable and friendly, and I will come looking for him again for anything I need in the future. Thanks for a great experience! More

I received exemplary service and support from Danny Andrade. Recently, I purchased a brand-new BMW 330Ci convertible through the European Delivery program. Both my original dealer and his replacement Andrade. Recently, I purchased a brand-new BMW 330Ci convertible through the European Delivery program. Both my original dealer and his replacement departed prior to the re-delivery of my vehicle in the U.S. A potential nightmare situation? Not at all. Danny Andrade took over the management of my vehicle’s re-delivery--tracking the car’s progress across the Atlantic Ocean, informing me of dealer-installed options, and providing me with the BMW Car and Key Memory Customer Selection Form. Mr. Andrade was friendly, personable, courteous and professional. He was easily accessible by cell phone and e-mail, and always promptly returned my phone calls and replied to e-mails. Mr. Andrade’s level of service and support, however, went beyond the call of duty. My car was due to arrive on a Friday. That Wednesday, Mr. Andrade informed me that there was a possibility of the car arriving a day earlier. This would have been exciting news generally, because I had been eagerly anticipating my reunion with the car after dropping it off in Munich 6 weeks earlier. More importantly, however, my girlfriend had been in Europe for a month, and was arriving at San Francisco Airport that same day. The possibility of surprising her with the new car was a tempting dream. Mr. Andrade made that dream a reality. The car arrived on Thursday morning, a day earlier as Mr. Andrade had anticipated. He informed the BMW staff that my car had to be ready at 3 p.m. and pushed them to expedite the usual dealer preparation process. When I arrived at the dealership at 3, my car was waiting for me. It had been washed and programmed with all the personal options that I requested—all at record pace. Unbelievable! Thanks to Mr. Andrade, I surprised my girlfriend at the San Francisco Airport with the new car. It is a memory that we will always cherish. Mr. Andrade has set the finest example of courtesy to customers and pure professionalism. Even though he was not my original dealer, Mr. Andrade treated my file as if it were his own, and the transition process could not have gone smoother. I can say with certainty that this was the best experience I have had purchasing a vehicle. BMW’s high level of customer service matches the impeccable engineering and craftsmanship of its vehicles. More

Lamar Bias was a great salesperson and very easy to deal with when purchasing our BMW. Since purchasing the car, the sales department at BMW of Concord has been superb in meeting our needs. They have been with when purchasing our BMW. Since purchasing the car, the sales department at BMW of Concord has been superb in meeting our needs. They have been courteous, friendly and provided us with a courtesy shuttle to take us wherever we want while the car has been serviced. I would definitely recommend this dealership to others. More

I bought 2 New BMW with his assistance. He took care I bought 2 New BMW with his assistance. He took care everything I needed and he responded so quickly when I asked something. Therefor I recommended I bought 2 New BMW with his assistance. He took care everything I needed and he responded so quickly when I asked something. Therefor I recommended him to my friend and he bought BMW also with his assistance. He took good care of after service also, so I trusted him very much. More

I say with all confidence that Danny Andrade is a great sales consultant to work with at BMW Concord. He is extremely attentive and goes above and beyond to find his clients the vehicle and program that fi sales consultant to work with at BMW Concord. He is extremely attentive and goes above and beyond to find his clients the vehicle and program that fits them best. He finds the perfect balance of intelligence, professionalism and strong relationships, whether you are purchasing a car or just requiring service maintenance. He is very reliable and dependable, making the client experience a convenient one. Danny is an invaluable asset to any dealership and should be highly recognized for his knowledge as well as genuine interest and enthusiasm to assist his clients. More

I purchased a 5 series BMW in March 2010 from BMW Concord and the overall experience was excellent. My schedule is extremly busy so I didn't have time to visit the different dealers and try to negotiate a d and the overall experience was excellent. My schedule is extremly busy so I didn't have time to visit the different dealers and try to negotiate a deal. Therefore, I called ALL the dealers in the San Francisco Bay Area and told them exactly what I wanted. Only two were agressive with their pricing, but BMW Concord offered me a competitive deal and provided exceptional service. My sales rep was Danny and the majority of my transaction was handeled online. Danny was professional, prompt, sincere and valued my business. I'll buy my next BMW from Danny and I highly recommend you do too. More