BMW Concord
Concord, CA
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1,008 Reviews of BMW Concord
Danny Andrade great salesperson! One of the best buying experiences of buying a car. I've purchased many vehicles in the last 38 years and Danny Andrade made it a pleasant, easy exper One of the best buying experiences of buying a car. I've purchased many vehicles in the last 38 years and Danny Andrade made it a pleasant, easy experience, via Internet, phone and in person. More
Service AMY is great! She was updating the progress. Very friendly.AMY is what customer service is supposed to be Friendly, courteous and knowledgeable and AMY is great! She was updating the progress. Very friendly.AMY is what customer service is supposed to be Friendly, courteous and knowledgeable and she advised me what my needs in the future. More
Amy Bilson service. AMY is always so helpful. I would rather wait for her than to go somewhere else. Her service is exceptional every time i need help or have a questions AMY is always so helpful. I would rather wait for her than to go somewhere else. Her service is exceptional every time i need help or have a questions she always provides me with the best service. When i go to get my other cars fixed whether its jaguar or mercedes, i dont get the same service what amy provides me at the bmw concord dealership. Absolute love working with her, super friendly easy to deal with. She always follows up when i drop my car and even after i pick it up which i really like. She has always given me best advice and I would always come back to that dealership to get service from her. S. Suri More
Great Salesperson Peter Stoumbos is the best person I have ever bought a vehicle from. He is professional, friendly, knowledgeable and a car enthusiast. When I buy a Peter Stoumbos is the best person I have ever bought a vehicle from. He is professional, friendly, knowledgeable and a car enthusiast. When I buy a car it is less about the car dealership and more about the salesperson. That said, BMW of Concord is outstanding and Peter represents them well. This is tough for me to say as I am a Mercedes guy but my wife loves her BMW X5. Based on our experience with Peter maybe my next car will be a BMW. David and Nanette Renzi More
The best Salesman I have been buying cars for a long time and I have never met a salesperson like Ken Gonzalves. He is the best!! He is honest and not pushy, provides I have been buying cars for a long time and I have never met a salesperson like Ken Gonzalves. He is the best!! He is honest and not pushy, provides truthful facts only. I felt very comfortable that I received a good deal and the car I bought is the right one. He is very friendly and down the earth. I am the type that keeps going back many times before I decide on a car and I already know his family haha. Thank you Ken, you are a big asset to your dealership and to the whole BMW!!!! P.S. I am sorry I clicked some typo errors on the post sale survey resulting on you not getting a 100%. I feel so horrible and guilty. You should have gotten 100% and that was my fault for the typos. I hope this latest survey will correct my mistake. More
Purchase and tech school Peter Stoumbos was excellent. He has a professional approach to sales and did a good job of demonstrating the vehicle. Great customer service. Brandon Peter Stoumbos was excellent. He has a professional approach to sales and did a good job of demonstrating the vehicle. Great customer service. Brandon the tech genius was most helpful. Great team. More
Best car buying experience ever. Peter Stombos made buying my "new to me" 2013 certified used BMW a very pleasant experience. He is a total pro, knows his products, and was able to a Peter Stombos made buying my "new to me" 2013 certified used BMW a very pleasant experience. He is a total pro, knows his products, and was able to answer all the questions I had. We went for an unforgettable test drive where he demonstrated the many features of this amazing car, and handled all the details of the sale very efficiently. He invited me to return a few days after the sale to answer any questions I had after a few days of driving, and helped me set up the media system. I appreciated his excellent customer care and service. More
First time BMW owner I can't say enough great things about Michael Heller. Additionally, the entire team was fantastic. This is my first BMW ever, and I can't believe how I can't say enough great things about Michael Heller. Additionally, the entire team was fantastic. This is my first BMW ever, and I can't believe how amazing the ride is. I'm in a family with all Mercedes and I just broke the chain because of my wonderful experience with Michael. I will be recommending his services to my colleagues and my family. Thank you Michael, for making my car buying experience painless. I truly value your expertise and kindness. More
great serviced my first BMW and I'm very happy with a great serviced from concord BMW and will be more happy to get a great serviced for a next visit. Thank you!!! my first BMW and I'm very happy with a great serviced from concord BMW and will be more happy to get a great serviced for a next visit. Thank you!!! More
As Always Top Notch As always, whenever I take my car in for service, Amy delivers with top notch service. She truly cares about making sure that my care is taken care of As always, whenever I take my car in for service, Amy delivers with top notch service. She truly cares about making sure that my care is taken care of and that my needs are met. On this last visit, she asked me three different times if there was anything else that I was concerned about. Thankfully this reminded me of a giant pot hole that I had encountered and had been concerned about possible damage. She had it checked out and with the exception of an alignment issue the car was fine. More