BMW Concord

Excellent! My first contact with Mike was through my bank, USAA, who recommended this dealership. Via internet I selected the X5 I wanted. Mike and I spoke vi My first contact with Mike was through my bank, USAA, who recommended this dealership. Via internet I selected the X5 I wanted. Mike and I spoke via phone to work out the details since I was over a hour drive to the dealership and wanted to go home with my new BMWX5 that day. Everything went as planned! Excellent service, More

Pleasant experience! This is the 4th car am buying from Peter at Cocord BMW, and as always it was a smooth purchasing experience. Best price offered (compared to what's on This is the 4th car am buying from Peter at Cocord BMW, and as always it was a smooth purchasing experience. Best price offered (compared to what's on Edmunds or other dealerships) without asking. More

Below expectations I bought a used BMW from this dealer. The salesman was good, very friendly but not really willing to make a better deal. The car was in great conditio I bought a used BMW from this dealer. The salesman was good, very friendly but not really willing to make a better deal. The car was in great condition but had a missing DVD navigation. I was okay to buy a replacement DVD from this dealership. When I received the DVD, it did not work. I called several times to the parts department but I kept getting transferred to the service department who can review the problem. Never got a call back. I then went to my local BMW dealership and they gave me an old navigation disc to use and it worked!!! I called back and left a message at Concord BMW to see if I can get a replacement DVD. Still no call back. More

Indescibable It was a transaction from an excellent BMW to a sublime M 235i orchestrated by a salesperson that would need to be experienced to be fully appreciat It was a transaction from an excellent BMW to a sublime M 235i orchestrated by a salesperson that would need to be experienced to be fully appreciated More

Lease of 2017 X3 Ken put the deal together, and Kris followed through with expert care. This is the 3rd BMW we've purchased from Concord BMW. They are pro's. Ken put the deal together, and Kris followed through with expert care. This is the 3rd BMW we've purchased from Concord BMW. They are pro's. More

My journey to the car of my dreams. Deciding to buy a car can be a traumatic experience but it is going to the right place. In my case it was a pleasant experience and highly rewarding w Deciding to buy a car can be a traumatic experience but it is going to the right place. In my case it was a pleasant experience and highly rewarding with the results for the professional attention I received from the agent who took care of me, and the staff in charge of making all the relevant arrangements so that at the end of the day I could take the car of my dreams home, happy because my expectations in the whole process from looking at the cars, the financing, the basic management of the car were excellent. They definitely have a great team at this agency, I will be your client for many years. More

Greatest car buying experience David Chapman went above and beyond helping me to find the BMW I wanted. It was the best experience I had buying a car ever. Thank you! David Chapman went above and beyond helping me to find the BMW I wanted. It was the best experience I had buying a car ever. Thank you! More

Pleasant, low key no pressure experience Everyone involved was professional and courteous. No hassle, no pressure, low key experience. Dealership was clean and well maintained. Great selec Everyone involved was professional and courteous. No hassle, no pressure, low key experience. Dealership was clean and well maintained. Great selection. Would highly recommend this dealership. More

Excellent dealership and vehicle! In search of an electric vehicle for the first time, I really did my homework. I spent time reading up on all of the possible cars that might possibly In search of an electric vehicle for the first time, I really did my homework. I spent time reading up on all of the possible cars that might possibly suit my needs, and then spent approximately 2 months, test driving them all. Some, I even test drove twice as I narrowed down my choices. Finally, I decided on the BMW i3 (with the gas extender) at BMW of Concord. Not only am I completely thrilled with the product (I don't think I have ever loved a vehicle as much as this one), but the professional manner in which we were treated made a huge difference in my final decision. Mike Bushel, Internet Sales Manager, took great care of me directly at the dealership. He was very pleasant, extremely knowledgeable about the nuances of the i3, and worked with me on my specific requests and needs. Mike listened to me carefully and met all of my vehicle goals. He made all of the difference for me. Other staff who made my experience a great one are: Geniuses: Tyler Mitchell and Nikos Spanakis, Ken Marsh and Avi Finance Manager: Jennifer Sims I absolutely love my car. The workmanship is superior. It is incredibly quiet and the ride is as smooth as glass. I cannot say enough about how much I am enjoying my car. I haven't put one ounce of gasoline in the 2 gallon mileage extension tank, and I smile each time I drive past a gas station! Altogether, my experience was excellent. I highly recommend this dealership and I commend the individuals who made it all happen. More

Great Experience While my purchase took a lot longer than the usual process, I was able to buy the car that I wanted and the process in itself was great as Peter was v While my purchase took a lot longer than the usual process, I was able to buy the car that I wanted and the process in itself was great as Peter was very patient and helpful throughout the whole process. More