Axelrod Buick GMC

This is the third time I have returned by vehicle for the same problem. It has yet to be resolved correctly. The parts were ordered to fix the problem once again, and they are not yet in. same problem. It has yet to be resolved correctly. The parts were ordered to fix the problem once again, and they are not yet in. More

Ryan Prosinski and his crew are top tier. I recently had my GMC Sierra serviced before pulling our camper from Cleveland through 18 states to 11 National Parks driving about 10,000 miles.I texted the servic my GMC Sierra serviced before pulling our camper from Cleveland through 18 states to 11 National Parks driving about 10,000 miles.I texted the service manager, Ryan about a concern I had with my truck. He called me immediately and satisfactorily resolved and explained to my wife and I about our concern. You don’t find that level of customer service very often anymore. Axelrod Service Department has it. Thank you Ryan and your team! More

Everything went smoothly. I have no complaints! I would recommend Axlerod to my friends and family !I have nothing else to say. That is all! recommend Axlerod to my friends and family !I have nothing else to say. That is all! More

Quickest , and most straight forward dealer I've ever bought a truck from in and out in a little over 2 hours. Very professional. I'm very pleased with the ease of the process, everything was explained bought a truck from in and out in a little over 2 hours. Very professional. I'm very pleased with the ease of the process, everything was explained all my questions were answered,l. All in all best place I ever been to! Would highly recommend! More

I wouldn't go anywhere else but Axelrod. Very good workers no matter how big or small they handle the problem in a timely matter. workers no matter how big or small they handle the problem in a timely matter. More

It was a pleasant experience. People i spoke with were friendly and knowledgable. The vehicle however has issues that were unknown when i purchased it friendly and knowledgable. The vehicle however has issues that were unknown when i purchased it More

Took to long for appointment two weeks by that time my radio started to work not sure it’s fixed should be able to get intermittent problems in sooner radio started to work not sure it’s fixed should be able to get intermittent problems in sooner More

Axelrod has consistent and great customer service, and make timely repairs. Axelrod has made themselves available for service and assistance. We are truly happy with the service department. make timely repairs. Axelrod has made themselves available for service and assistance. We are truly happy with the service department. More

Best car buying experience we have ever had. We went in on a Saturday at 11am and were out in an hour. Came back the next day and again were out in under an hour. Papers signed and drove off the lot so fas on a Saturday at 11am and were out in an hour. Came back the next day and again were out in under an hour. Papers signed and drove off the lot so fast. Tom Schaffer was our salesman and he is the best. Made our process so easy! Would definitely reccomend this dealership! More

They were quick and very friendly!! I only had to wait a couple of minutes before being serviced. Everyone I spoke to was great!! I am looking forward to buying a new car!! couple of minutes before being serviced. Everyone I spoke to was great!! I am looking forward to buying a new car!! More