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Axelrod Buick GMC
Parma, OH
3,488 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,488 Reviews of Axelrod Buick GMC
July 30, 2021
I purchased my buick on 6/29/21. It developed a rattling sound when I accelerate. Took it in for service in 7/28/21. It still has a rattling sound also the pop up Infomation on the dash was not fixed. T sound when I accelerate. Took it in for service in 7/28/21. It still has a rattling sound also the pop up Infomation on the dash was not fixed. The car restarts when i brake at stop lights and the explanation was unacceptable. I hope i can find another dealer for service. Certainly have to report to the BBB and write reviews to help others who might be dealing with Axelrod in the future. More
by LDUGGER1207
Verified CustomerEmployees Worked With
Dominic Difino
July 29, 2021
Very friendly and very kind and Courteous, change it was very Prompt and professional I would recommend this service department, or anybody who needs repairs On their cars, very Prompt and professional I would recommend this service department, or anybody who needs repairs On their cars, More
by BAKERMAN0
Employees Worked With
Dorothy Kusek, Katie Bozic
July 29, 2021
Amazing service!!! I would highly recommend!!! Thank you Dominic!! Fast… they got me in quick . I cannot say thanks enough. Every other dealer was going to make me wait 2 weeks Dominic!! Fast… they got me in quick . I cannot say thanks enough. Every other dealer was going to make me wait 2 weeks More
by Psekret
Employees Worked With
NA, Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
July 28, 2021
Steve provided great customer.service. Being long time customer w/GMC, very disappointed with interest rate provided, especially with excellent payment history over 10 years. customer w/GMC, very disappointed with interest rate provided, especially with excellent payment history over 10 years. More
by MGED69346
Employees Worked With
Brett Leek, Steve Cseke, Jamie Blazer
July 28, 2021
This dealership was able to get me in on the spot. I really appreciated the fast service on my car. The cashier who rung me up did not acknowledge my presence and was on her cell phone the entire time s really appreciated the fast service on my car. The cashier who rung me up did not acknowledge my presence and was on her cell phone the entire time she cashed me out. More
by sarahl3
Employees Worked With
Dominic Difino
July 28, 2021
Chad my salesman was very professional was not pushy I would buy from Chad again I would like him to stay in touch with me about about rebates on other vehicles for my wife Susie Axelrod was very very goo would buy from Chad again I would like him to stay in touch with me about about rebates on other vehicles for my wife Susie Axelrod was very very good She was very nice on handling my loan I told her what I would like and she got it for me would love to deal with her again More
by FATBOY2618
Employees Worked With
Susie Axelrod, Jamie Blazer, Mitchell Axelrod, Rachel Wallace, Jim Quinn, Chad Noureddine
July 28, 2021
This is the second time I’ve bought a car at this dealerships and both times I’ve been impressed with how easy/smooth they try to make the process of buying a car dealerships and both times I’ve been impressed with how easy/smooth they try to make the process of buying a car More
by MORGANM7979
Employees Worked With
Brett Leek, Brandon Leek, Jamie Blazer
July 27, 2021
Best experience I've ever had! Staff was nice.Steve Best experience I've ever had! Staff was nice. Steve (Salesman) was great, not pushy. Showed me a lot about the car I purchased. Bought a 2021 Buick Best experience I've ever had! Staff was nice. Steve (Salesman) was great, not pushy. Showed me a lot about the car I purchased. Bought a 2021 Buick Encore. 👍 Very pleased so far. Keep up the great work Axelrod 👍👏 More
by 67BANDIT
Employees Worked With
Barry Axelrod, Steve Cseke
July 27, 2021
Very accommodating very professional. Tim has always you used outstanding service. Even drive me so I did not miss a meeting. Short staffed and still outstanding service. used outstanding service. Even drive me so I did not miss a meeting. Short staffed and still outstanding service. More
by Katwoman1230
Employees Worked With
Tim Kubow
July 27, 2021
I never felt pressured with the sale. They were also able to meet my needs when it came to pricing. Friendly staff that goes the extra mile for you. to meet my needs when it came to pricing. Friendly staff that goes the extra mile for you. More
by BRZ106
Employees Worked With
Steve Cseke, Jamie Blazer
