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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

June 13, 2023

Any time I come to this dealership they are very friendly and courteous. I have had to go to the service department a couple of times to have recalls attended to due to the chip shortage on newer cars and ha More

by KIMSMOM108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
June 13, 2023

Work was done quickly and car was returned cleaner than when was dropped off. Will return More

by rlrjunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
June 11, 2023

Nolan is very professional, really knows his products & taught us everything about the Encore. The whole process was fair & easy. Thanks, Axelrod & Nolan! More

by DONNATHEBAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Nolan Caruso
June 11, 2023

Dominique was very nice and helpful and accommodating. They did good job on the repairs. More

by NCARENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
June 10, 2023

Acelrod was very patient and helpful in assisting me to find truck that meet my needs. Nolan was and still is available to provide assistance in the operation and learning of key issues involving operation More

by ALPETE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Mitchell Axelrod, Nolan Caruso
June 09, 2023

Very professiinap and helpfulwith maintaining my car. Always recommends and informs what is rcommended for service. More

by RSEUFFERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
June 09, 2023

The dealership customer service was great but the 2hour wait to get my oil change was to long.. The Attendant by the name of “Zak”was very nice.. More

by BOOK1A2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak.. Great service 100%
June 09, 2023

Tom has Great customer service and made the process of getting my new car extremely easy ! More

by courtneywilson344
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Jayme Yates, Tom Shaffer
June 08, 2023

Took over two hours for an oil change, apologized but another project came,..why do I make an appointment? Never again. Couldn't even get a car wash. More

by noemail3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
June 06, 2023

Outstanding customer service Excellent communication skills Smiling Continuous updates Appreciation Took time explaining documents Computer Friendly More

by SONNYGILMORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Tom "Squid" Reppucci, Rachel Wallace, Brandon Payne
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