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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews
Call Dealership (216) 661-5060
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6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

June 23, 2023

Everyone very courteous and efficient and thorough with work they do. Will always go there. More

by SANDIDECHANT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barry Axelrod, Brett Leek, Tim Kubow
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June 22, 2023

Squid was so great to work with. He made the experience so enjoyable. He was very accommodating to my busy schedule More

by LAURASALEM1975
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Jamie Blazer
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June 20, 2023

I have made the 4th appointment to fix same problem. Each time charged hundreds of dollars that does not fix issue More

by jrhomolak
Workmanship
Recommend Dealer
No
Employees Worked With
Justin Lanham
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Jun 20, 2023 -

Axelrod Buick GMC responded

Hi John, I'm sorry to hear your frustration. Unfortunately, the check engine codes were different each time you came in. The codes are as follows: 311391 | 3/17/23 | low voltage codes causing CEL – charged battery & cleared codes 311939 | 4/03/23 | P0420 catalyst below efficiency – Replaced cracked flex pipe & cleared codes 314257 | 6/16/23 | P0106/P0171/P1101 – Cleaned throttle body, reset fuel trims & learned intake values On the last RO # 314257 it is noted on line B…. “WILL BE NEEDING CAM SHAFT COVER ASSY SOON. STARTING TO LEAK VACUUM AT PCV PORT” This should have been communicated to you. My apologies if it was not. Justin will be reaching out if he hasn't already.

June 20, 2023

Team was kind, attentive and went above and beyond to ensure I had contact information for an upcoming visit. More

by KCOZZA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paula the cashier, Tim Kubow
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June 16, 2023

Needed an appointment immediately as I was going out of town and they got me in right away More

by pammiesgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I thought his name was Jaden. It might have been Justin.
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June 16, 2023

My family and I had a great experience we was treated very by kelly the salesman. More

by ROSIEMAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
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June 15, 2023

In November 22 I had work done. Afterward my remotes quit working. On my recent oil change he only got 1 working. More

by steveskotko
Recommend Dealer
Yes
Employees Worked With
Dominic
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June 15, 2023

Always an excellent experience. Everyone is always helpful and nice. Service is great Reliable and courteous More

by julileschleich
Recommend Dealer
Yes
Employees Worked With
Tim in the service department
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June 14, 2023

Very personable people, very good service. Highly recommend. The staff are super nice and accommodating to your needs More

by joannmedaglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Axelrod, Brett Leek, Jayme Yates, Mitchell Axelrod, Jim Quinn, Dominic Difino, Brian Kaufman, Jerry Kless, Justin Lanham
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June 14, 2023

With everything that happened that day, People treated me fairly… all is good.. Thank You again More

by pflanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Leek
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