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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

May 16, 2022

The service was great the time that they said it would be fixed it was fixed and I look forward to bringing it back for other maintenance services on the car More

by Alpjonsoh16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
May 15, 2022

We always have a great experience! I would highly recommend Buick Axelrod. Everyone is super nice and they do great work. More

by Katiesch04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow
May 15, 2022

Courteous, keeps customer informed, comfortable waiting area, friendly receiving, intake, completion employees. Would recommend to others. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
May 13, 2022

They listened and evaluated the repair needs for the car. Reinforced us if there were additional repairs needed. All employees were very courteous and helpful. We have built a trusted relationship. More

by aldonatitus3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Axelrod, Dorothy Kusek, Mitchell Axelrod, Tim Kubow, Dominic Difino, Dave Hauserman, Brian Kaufman
May 12, 2022

They're always friendly. And they always try to work around my schedule to get me in for maintenance! I highly recommend Axel rod!! More

by Lcks4nthin@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
May 12, 2022

The service rep was amazing. He explained everything in detail. He walked me to the waiting area showed me where the water and coffee was located. He checked on me and kept me u More

by Thmssndrs18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
May 12, 2022 -

Thmssndrs18 responded

GREAT JOB!!!

May 11, 2022

Mark Tayler was a pleasure; he was not like other salesman that try to sell one a car. He was very informative with me and helpful and I appreciate that time with him. Thank you. More

by JON231045
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Mark Taylor
May 11, 2022

Staff was Helpful and polite the day I set appointment and day of service. Thank you! More

by GKOENIG13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Tim Kubow, Bryan Schuerger
May 10, 2022

Service to my vehicle was fantastic! Unfortunately, the time I had to wait was quite extensive. More

by Kennethdaniel68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Dominic Difino, Brian Kaufman
May 10, 2022

Our go to dealership to buy a vehicle, our third vehicle purchased from Axelrod, great customer service and super friendly staff. More

by BUDDYHARVEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Taylor, Tom Shaffer
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