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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

November 02, 2015

Gary Grow was wonderful! Gary was fantastic to work with. He helped me transition from my previous lease to a newly leased terrain easily. I was completely satisfied with th More

by Coralee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, Susie Axelrod, Gary Grow
Jan 20, 2016 -

Axelrod Buick GMC responded

It's the people you buy your vehicle from that make the car buying difference. Gary and Suzie are two of our professionals that care about customers. Car buying does take time, and can not be rushed, and it helps when everything is set up ahead of time to streamline things. We do this because we respect your time. Thank you for recognizing us with this review! We hope to see you again.

October 27, 2015

Gary Grow the great. I had a wonderful new sales experience at Axlerod. Gary Grow was a pleasure to work with in my new purchase. He was attentive and clear in all our st More

by Garywins13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis, Susie Axelrod, Gary Grow
Jan 20, 2016 -

Axelrod Buick GMC responded

Gary is a great guy, and I'm glad he was able to help you with your new purchase. The car buying process isn't something anyone does everyday, so it is helpful to have someone on your side to help guide you through this process. We hope you are enjoying your purchase, and hope you give our Service Department a try when you are ready, as well!

October 22, 2015

Great Car-Buying Experience :) I would like to thank Bill DeLancey for taking all the time needed with my daughter and helping us find the right used car. It was a very relaxing exp More

by eniksa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Delancey
Jan 20, 2016 -

Axelrod Buick GMC responded

Buying a car for your daughter can be a delicate experience. Your number one concern is her safety; and how much can you/she afford to spend, plus how much power do you really want her to have? I'm glad Billy was able to help you through that experience. I hope we can help you when you are ready to replace another vehicle.

October 21, 2015

Great Service Friendly staff and great service. I bought my car last year and I am always treated like I'm picking up a new car purchase. The staff is always atte More

by Bubba1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Steve Cseke
Jan 20, 2016 -

Axelrod Buick GMC responded

We aim for a friendly staff that can provide great service. Glad it is recognized! You are more than welcome to use our Service Department as well, if you have not already been doing that.

October 14, 2015

No pressure experience Had a wonderful experience buying a used car from Axelrod Buick yesterday. Mitchell took the time to find out what I was looking for and even went ab More

by cak1117
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Axelrod
Jan 20, 2016 -

Axelrod Buick GMC responded

Recommendations are highest praise, so thank you for that. Mitchell is just one of our true professionals, and I hope you give our Service Department a chance to show you what we can do to help service your vehicle as well! Please stop back and see us again, and enjoy your new car!

October 06, 2015

New car purchase I have dealt with several dealerships over the years and non have given me the effort to do what it takes to get what i want. I went in looking for a More

by amazed rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Mitchell Axelrod
Jan 20, 2016 -

Axelrod Buick GMC responded

Don't you love it when things work out like that? Mitchell is just one of our dedicated people here at Axelrod Buick GMC. We hope you are enjoying your new Acadia! Please bring her back when she's ready for an oil change and tire rotation; I think you will love our Service Department as well!

October 03, 2015

Looking a an awd in a reasonable price range This was our first time going to a different dealership for our cars. We were very pleased with our experience ; Steve Cseke was wonerderful. Very dow More

by Rascal21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
Jan 20, 2016 -

Axelrod Buick GMC responded

We are glad you are happy with your Ford Edge! Steve is a true professional, very customer-minded. Please come back and see us again when you are ready for another vehicle.

October 02, 2015

2015 Terrain Brandon Leek helped me with leasing a Terrain. He is knowledgeable, courteous and very patient. I explained what I wanted and he found a great vehic More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek
Jan 20, 2016 -

Axelrod Buick GMC responded

Annie, thank you for mentioning Brandon by name and recommending him to your loved ones. Recommendations are our highest reward. We hope to see you again!

September 29, 2015

Great car buying experience! Our salesman Brian Ackim was very pleasant and explained everything very well. Our loan for the used car was handled quickly and efficiently with a gr More

by Robert45
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Brian Ackim
Jan 20, 2016 -

Axelrod Buick GMC responded

Robert, we hope you are pleased with your new vehicle. Car buying should be enjoyable and unstressed, and it can be when you have true professionals working for you. Suzie and Brian are sincere professionals. Please recommend us to your family and friends, we will treat them with the same respect.

September 28, 2015

Fantastic and no pressure! We have just purchased our 2nd Acadia from Axelrod GMC and will recommend them to our friends and family. Gary Grow, our salesman, was extremely help More

by radar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Davis, Tech Expert, was so helpful also., Susie Axelrod, Gary Grow
Jan 20, 2016 -

Axelrod Buick GMC responded

We hope you are enjoying your new Acadia! Thank you for mentioning Gary and your experience. Be assured we will treat anyone you recommend to us with the same respect you received!

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