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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

December 21, 2015

Easy Transaction My experience with Axelrod Buick GMC was smooth. I couldn't have asked for an easier transaction. They pointed me in the right direction for the dea More

by Shane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Tom "Squid" Reppucci
Jan 20, 2016 -

Axelrod Buick GMC responded

Shane, Car buying should be enjoyable and fun; not stressful. You just want what you want for a fair price, that's why we have so many repeat customers. Please come back again when you are ready for an oil change and tire rotation!

December 17, 2015

New car Axelrod is the best dealer I have ever dealt with!?? This is my 4th car from them Brandon and Brett have been wonderful also all the other employees a More

by Sophia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek, Jamie Blazer
Jan 20, 2016 -

Axelrod Buick GMC responded

Sophia, Thank you for taking the time to respond to the survey. Brandon and Brett, as well as all our staff, strive everyday to give our best service. We have families too, and try to treat everyone like we would want to be treated. Please recommend us to your loved ones!

December 15, 2015

Perfect transaction I'm 44 yrs old and this is my 7th vehicle. By far this was the most pleasant car buying experience I had so far. I will buy all my cars at Axelrod f More

by adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Jayme Yates
Jan 20, 2016 -

Axelrod Buick GMC responded

We believe car buying should be a fun and pleasant experience. It's something you have to live with for a long time, so you want to make sure you are getting the right vehicle for your needs. Please come back and see us again!

December 15, 2015

Friendly Very friendly service. And very direct. I was given the run around from a different dealership and Axlerod told it to me straight. Very happy with my More

by KevinB9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Susie Axelrod, Jeff Novak
Jan 20, 2016 -

Axelrod Buick GMC responded

Hi Kevin, Steve is one of our best, and he are glad we could be of service to help you find the right vehicle and lease. Please come back and see us when you are ready for service!

December 03, 2015

So Far So Good My experience with leasing is very little. So I researched and shopped around to discover Axelrod GMC Buick becoming my best option. My sales represen More

by CaptureMotion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Mitchell Axelrod
Jan 20, 2016 -

Axelrod Buick GMC responded

When you combine rebates with leasing, the outcome can be much more car for your money! We have a knowledgeable staff here at Axelrod Buick GMC to help our customers get the most vehicle for their particular situation, and everyone is in a different situation. We will surely be here in two years when you are ready for another vehicle, but I hope we don't have to wait that long to see you again! We would love to see you in our Service Department when you are ready for an oil change and tire rotation!

December 02, 2015

A-1 class We brought our new 2016 SUV home yesterday, just love it. The dealership is so inviting and clean. But the best part was our salesman, Jerrod Jordor More

by floragirl
Recommend Dealer
Yes
Employees Worked With
Jerrod Jordan
Jan 20, 2016 -

Axelrod Buick GMC responded

Thank you, Richard and Dorothy! I will be sure to let Jerrod know you appreciated the way you were treated. We hope you continue to enjoy your new vehicle and come back and see us when you are ready for service!

Jan 20, 2016 -

Axelrod Buick GMC responded

Thank you for mentioning Jerrod by name. He is a very knowledgeable and likable young man. The car buying process can be confusing sometimes, so I am glad he was able to assist you in selecting your SUV. Please stop back sometime and see us, I'm sure Jerrod will be happy to see you again!

December 02, 2015

excellent costomer service Gary Grow is the best salesman ever!!! He will go that extra mile to get you the best deal possible. On black Friday I just got my 6th car from Gary. More

by psb214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Grow
Jan 20, 2016 -

Axelrod Buick GMC responded

Gary is a great guy, and we are glad you agree! Please come back and see us again soon!

December 02, 2015

They Actually Care!!! I have never experienced a dealership and salesman that actually cared about the customer like Brandon at Axelrod. They did their utmost to make sure More

by satcust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek, Susie Axelrod
Jan 20, 2016 -

Axelrod Buick GMC responded

Thank you for the positive response. Brandon is just one of our caring staff. We hope you come back and give our Service Department a chance to show you what we can do as well.

November 19, 2015

Friendly and accommodating I've recently purchased a vehicle from Axelrod Buick GMC. The entire experience was very pleasurable. My first interaction was with Brittany, on the p More

by Ebeth33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
Jan 20, 2016 -

Axelrod Buick GMC responded

Everyone has previous struggles. Everyone has different needs. Our goal is simple: to treat our customers like we would want to be treated. Buying a car should be an exciting, pleasant experience that stays with you after you leave our dealership. I hope you enjoy your new vehicle!

November 09, 2015

Bought a new car Great people to do business with!!! This is my third car I have purchased from Axelrod G.M.C. I will keep going back to purchase my automobiles form More

by scott smallwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Steve Cseke
Jan 20, 2016 -

Axelrod Buick GMC responded

Scott, thank you! Repeat customers are the cornerstone of our business. Please recommend us to your friends and family.

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