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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

February 10, 2016

Excellent service No one likes to have their car serviced but Tim did and excellent job of getting to the bottom of the issue. He made arrangements for me to have a ren More

by knight444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Feb 11, 2016 -

Axelrod Buick GMC responded

We will pass along to Tim that you were pleased. Glad it all worked out for you!

February 10, 2016

Awesome Greeted with a smile in a timely fashion took care of our oil change came out to get us there was to be going there was coffee for me and cookies to e More

by Mom jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
Feb 11, 2016 -

Axelrod Buick GMC responded

Thank you for the positive review. We will be here if you ever have bigger problems with your vehicle as well!

February 07, 2016

Prompt and professional Professional staff good prompt service answered questions I had, parts staff was helpful with pricing of aftermarket items as well. Brandon was a plea More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Leek, Tim Kubow
Feb 11, 2016 -

Axelrod Buick GMC responded

Always glad to welcome repeat customers! Thank you for taking the time out of your busy day to respond to our survey. Come back again!

February 06, 2016

Fabulous!!!!!!! This was the absolute best car buying experience I have ever had in my 16 years of car buying. I will definitely be coming back here in the future. No More

by Lifer
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Axelrod, Susie Axelrod, Carl Reese
Feb 12, 2016 -

Axelrod Buick GMC responded

Thank you for the kind words. Repeat business and personal recommendations are the highest form of praise. We look forward to seeing you in our service department as well!

February 02, 2016

Oil change service Good service visit had my oil changed and my tires rotated and the customer service is always great. I really appreciate the work they perform on my c More

by Annobeyba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Regan, Susie Axelrod, Jeff Novak, Richard Dues, Tim Kubow
Feb 12, 2016 -

Axelrod Buick GMC responded

We know you have many choices when it comes to where to take your car for service. We try our best to be consistently reliable and respectful of your time. Thank you for choosing Axelrod Buick GMC.

January 31, 2016

Great customer service , did everything they could to make my purchase as easy as possible. I will be returning for my next vehicle purchase in the future. More

by Grbgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Taylor
Feb 01, 2016 -

Axelrod Buick GMC responded

We are pleased you were happy with our sales service! Please come back again and give our Service Department a chance to give you quality service as well!

January 30, 2016

Amazing employees Had a great experience, great employees left very happy with a 2010 gmc Sierra. Thank you so much Steve when it's time for my next vehicle I will be b More

by Tom92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Susie Axelrod
Feb 01, 2016 -

Axelrod Buick GMC responded

Thank you, repeat business is the highest complement. We look forward to seeing you again!

January 29, 2016

Super and very courteous Great experience and hope to continue to have this dealership for any further vehicles. I was very impressed with the knowledge and the team atmospher More

by Lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Susie Axelrod, Carl Reese
Feb 01, 2016 -

Axelrod Buick GMC responded

We are pleased we could help you with your new vehicle purchase. We hope to see you again soon!

January 27, 2016

Very professional Very courteous,and politely while waiting for work to be done which was done on a timely matter.Cannt thank them enough??.Great team work at Axelrod ? More

by Squid85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Rusty Gold, Dorothy Kusek, Tim Kubow
Jan 27, 2016 -

Axelrod Buick GMC responded

Thank you for responding to the survey positively. We are fortunate to have an experienced service staff. They really do care, as does our sales staff. Please tell your friends! Personal recommendations are always welcome!

January 27, 2016

Amazing dealership with amazing customer service!! This was our second time buying a vehicle from Axelrod and we couldn't be happier with the service we received. The sales staff goes above and beyond More

by knight444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek, Susie Axelrod
Jan 27, 2016 -

Axelrod Buick GMC responded

We really do strive to treat our customers the way we would want to be treated. So glad you and your daughter have been pleased with our sales and service. Please tell your friends!

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