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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

March 15, 2016

Finding the right truck for me Very helpful in putting me in the vehicle of my choice. My experience with the staff was very personable . Making my rating a five star . More

by Dawgpd320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Mitchell Axelrod
Apr 06, 2016 -

Axelrod Buick GMC responded

I am glad we were able to help you with your purchase. Hope you come back when you are ready for an oil change and tire rotation. We have a great Service Department staff as well!

March 07, 2016

Excellent work Jim bohen Even though I couldn't purchase a car because I was unaware of my car that I've spent so much money on and still paying him bohen tried his hardest an More

by Tiff35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim,bohen
Apr 06, 2016 -

Axelrod Buick GMC responded

Very glad to hear we were able to help you out. Please come back and visit us again!

March 07, 2016

Walked in for a Test Drive, Walked out with a Terrain SLE-2 Earlier in the week I had contacted the dealership for a test drive. I had 14 months left on my current lease with a different make than GMC and was s More

by JN2012
Recommend Dealer
Yes
Employees Worked With
Mark Taylor
Apr 06, 2016 -

Axelrod Buick GMC responded

I am so glad this worked out for you! Please come back and see us when you are ready to service your new Terrain!

March 01, 2016

Wonderful Experience Dorothy Kusek waited on me for my oil change, she was wonderful! The oil change and tire rotation was done in under 1 hour, which was much appreciate More

by Mary
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Richard Dues
Mar 02, 2016 -

Axelrod Buick GMC responded

Thank you for mentioning Dorothy by name, Mary. She is a favorite around Axelrod. See you at your next service appointment!

February 29, 2016

Great Professional and VERY curtious!!! Great customer service, catered to our 2 girls, and Brandon and Brett were AWESOME! Very laid back and easy to work with! We will be back! More

by RSzczech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek
Mar 02, 2016 -

Axelrod Buick GMC responded

Happy to hear you had a good sales appointment here at Axelrod! Please come back and see us again when you are ready for a service appointment.

February 28, 2016

Oil change Everything was great just pricey. Great playroom that keeps my children occupied!! Great customer service and everything is finished in a timely manor More

by Imdawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
Mar 02, 2016 -

Axelrod Buick GMC responded

We are happy you were satisfied with our Service Dept. We do our best to give consistent quality work in a timely manner. Please come back and see us again!

February 28, 2016

Very professional and knowledgeable team!! Great experience at Axelrod!. We shopped around and this was the best car buying experience by far. Highly recommend Richard and his team to anyone in More

by Bmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Axelrod, Richard Dues
Mar 02, 2016 -

Axelrod Buick GMC responded

Thank you for mentioning Richard by name. He is able to use his knowledge to help pair his customers with the right vehicle for them. Glad you love your new Terrain! Please come back and see us when you are ready to service your vehicle!

February 24, 2016

Axelrod is the Best! We had a very pleasant car buying experience and would highly recommend Axelrod to our family and friends! Excellent customer service and extremely fr More

by Princess123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Axelrod, Mark Taylor
Feb 26, 2016 -

Axelrod Buick GMC responded

Recommending us to your family and friends is the highest form of flattery, and we appreciate you taking the time out of your busy day to respond to the survey. Please come back and see us again!

February 21, 2016

Axelrod is the best!! Everyone was get courteous and helpful. Prompt service. I had been to other dealerships who were trying to pawn off cars that I did not want but I cam More

by Tmoney2929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Squid" Reppucci, Carl Reese
Feb 26, 2016 -

Axelrod Buick GMC responded

Thank you for taking the time to respond to this survey. We try everyday to exceed our customer's expectations thru good service and honest business practices. Please come back to see us again!

February 15, 2016

Great Service I have been coming here for service for a lot of years. Have always received excellent service and in a timely manor. Dorothy has always been great to More

by coach1base
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
Feb 15, 2016 -

Axelrod Buick GMC responded

Great to hear, and that's what we strive for....consistently good service! Please tell your friends. Referrals are always welcome!

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