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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

July 15, 2016

New Car I purchased a new 2016 Acadia. Brandon and Brett Leek worked hard to get a deal done for a reasonable price under my time constraints. I would defin More

by sma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek
Jul 22, 2016 -

Axelrod Buick GMC responded

Recommendations are the highest form of praise, so thank you for that. Please come back again!

July 12, 2016

Once I got in, it was very efficient I'm very happy with the professionalism of the representatives. I do wish that it did not take a week to schedule a . That seems long compared to my More

by mmcgrath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Jul 22, 2016 -

Axelrod Buick GMC responded

Usually we can fit people in to our Service Dept. sooner than a week, but sometimes emergencies do come up that take up more of our time. Efficiency and accuracy are most important. Please come back and see us again!

July 11, 2016

finding the right car I purchased a 2016 Acadia SLE2 about 10 months ago and was very happy with the service and the car. I knew when i purchased it that i would trade it i More

by amazed rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hadley, Mitchell Axelrod
Jul 22, 2016 -

Axelrod Buick GMC responded

Thank you for taking the time to respond to our survey. I'm so glad we were able to locate vehicles that fit your needs. Mitchell and Michael really try to accommodate each person's individual needs, because everyone's needs are different. That 20% off deal doesn't come often; glad we were able to find one for you!

July 11, 2016

Awesome experience It was great to work with Steve purchasing a new Buick Encore. He made the time go fast and a great experience! Definitely will be going back to him i More

by amyoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
Jul 22, 2016 -

Axelrod Buick GMC responded

I will be sure to pass that on to Steve! Without a doubt, he is a sincere professional, and all-around great guy! I'm glad he was able to help you with your purchase.

July 05, 2016

Good service experience. They re-fixed my tire leak with no charge. Previous repair of the tire leak did not hold after one month and leak was getting worse. More

by Kathy Domachowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
Jul 22, 2016 -

Axelrod Buick GMC responded

We do our best to be fair and accurate. I'm glad you were able to come back and have that tire fixed again! Dorothy is just one of our customer favorites!

July 01, 2016

Honest The salesman and the manager were very helpful in answering all of my questions. They also worked hard to make sure I received all of the available di More

by Ashly Wells
Recommend Dealer
Yes
Employees Worked With
Mike Hadley, Brett Leek, Susie Axelrod
Jul 22, 2016 -

Axelrod Buick GMC responded

Everyone's situation is different and everyone's needs are different. A professional product specialist knows the many discounts and when they can be applied. I'm glad we were able to answer your questions and apply the discounts! Please tell your family and friends. We look forward to seeing you again!

June 20, 2016

Great experience at Axelrod Buick! We researched cars online for a few days and started visiting dealerships one at a time to see a handful of cars for our daughter's first car - someth More

by emshetler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
Jun 21, 2016 -

Axelrod Buick GMC responded

That's a tough purchase when it's something for your child. We are happy Steve was able to outfit her with something safe and reliable that was also affordable. Please come back and see us anytime!

June 18, 2016

awesome experience Seth Calig and Carl Reese went above and beyond to make sure I was able to get the car I wanted at the right price. More

by jmunley66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Calig, Carl Reese
Jun 21, 2016 -

Axelrod Buick GMC responded

I'm so glad we were able to help you into something that fit your needs. Seth and Carl are both committed to our customers, and it shows. We look forward to seeing you again!

June 10, 2016

No Hassel Great experience. Tom and JT answered all of my questions. My calls were returned promptly. Finance was easy and seamless. Took the truck overnight to More

by Nursemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas, Tom "Squid" Reppucci
Jun 14, 2016 -

Axelrod Buick GMC responded

Glad to hear Squid and JT were helpful! Hope you continue to enjoy your truck for years to come!

June 10, 2016

Truly Honest & Sincere I hope that ppl looking for cars read reviews. I know I sure did and passed up visiting quite a few because of it. Others that I wished I had passed More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Grow, Carl Reese, Rachel Wallace
Jun 14, 2016 -

Axelrod Buick GMC responded

Glad we were able to put you into that Jeep Wrangler, and that you were happy with our service. Gary, Carl and Rachel are just a few of our highly qualified people here at Axelrod. Hope to see you again soon! Enjoy Jeepfest in the meantime!

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