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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

February 09, 2017

No BS dealership The reason I keep going back to them is the same reason that I referred my friend. They don't sell you a line of crap just to get a sale. They'll talk More

by lrizk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek
Mar 10, 2017 -

Axelrod Buick GMC responded

Thank you for taking the time to write such a nice review and I'm so glad Brett and Brandon were able to help you both! We hope to see you again!

February 08, 2017

oil change This was my 1st oil change on a new car. comfortable lounge area .. Service was done professionally and good. No issues Everything was Very Clean More

by RoseMary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Mar 10, 2017 -

Axelrod Buick GMC responded

Glad you had a pleasant service experience. Please come back and see us again!

February 06, 2017

Awesome Experience I had a wonderful experience purchasing my new car at Axelrod Buick GMC. All personnel were extremely helpful, friendly, professional and really cared More

by Nadia Stahiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Grow, Carl Reese
Mar 08, 2017 -

Axelrod Buick GMC responded

We are a small family owned business so I'm glad that personal feeling emitted during your recent visit. Hope you tell your family and friends, and come back again for service!

February 01, 2017

I was very happy with my decision! My salesman and finance man were great! They had everything ready when I got there. They answered all my questions! They treated me very well! More

by Morrison, tacy56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Axelrod, Steve Cseke
Mar 08, 2017 -

Axelrod Buick GMC responded

So glad you had a positive experience here at Axelrod. Please come back when you are ready for service!

January 30, 2017

Purchase of a new GMC Canyon Truck I had an excellent experience in working with Richard Dues, Dealer Representative, in purchasing my new truck. I came in on a Sunday, reviewed the ve More

by Rick9121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dues
Jan 30, 2017 -

Axelrod Buick GMC responded

Glad Richard was able to get you into that new truck! Hope you enjoy your purchase for years to come. Please remember us when you are ready for service!

January 30, 2017

Service Appointment Received excellent service for my oil change & tire rotation. They are always professional & courteous. I would recommend them for all my sales & se More

by knight444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
Jan 30, 2017 -

Axelrod Buick GMC responded

Thank you for taking the time to respond about our Service Dept. Dorothy is just one of our customer favorites! We look forward to seeing you again!

January 29, 2017

Oil change Took car in early, able to do service quickly and get me back on the road again! Only problem is the failure to replace the oil change reminder on th More

by Ygcamp1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jan 30, 2017 -

Axelrod Buick GMC responded

Glad we could get you on the road quickly; sorry about the sticker!

January 27, 2017

Awesome and friendly Friendly helpful staff...very willing to help. Answered all questions and concerns...explained options on vehicle i was no aware of....made my experi More

by Queenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Jan 30, 2017 -

Axelrod Buick GMC responded

Glad to hear our staff was helpful and friendly. If you come up with further questions on the technical options on the vehicle, feel free to call anytime. You may find the longer you own the vehicle, the more you learn about it, but you may have more questions as well.

January 26, 2017

Very Enjoyable and Memorable The whole process of Leasing a vehicle from Axelrod was a great experience.We were not pressured or given a lot of sales talk that would normally turn More

by Pearlwhitevictoria123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Susie Axelrod
Jan 30, 2017 -

Axelrod Buick GMC responded

Thank you for recognizing Suzie and Steve. I'm glad they were able to help you out and make the experience less stressful for you. Purchasing or leasing a vehicle is a big expense and anything anyone can to do make it less stressful is always welcome, so I'm glad they were there for you. We look forward to seeing you again.

January 24, 2017

Salesman listened to me and provided me what I wanted I visited two other dealerships before I went to Axelrod Buick. My salesman Steve Cseke came up to me and asked what I was looking for. I told him I w More

by David Keil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
Jan 25, 2017 -

Axelrod Buick GMC responded

You eloquently described why you need to work with a professional when making such a large purchase. Everyone's needs are different. Steve knows the vehicles, knows the financing, and knows how to put together a deal to suit your needs. I am glad Steve was able to help get you into that Encore.

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