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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

March 07, 2017

Great service Great people. The wrong part was ordered so it took a little while to get the service done but I could tell they felt really bad and apologized more t More

by Mattweber09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Dan Regan, Tim Kubow
Mar 07, 2017 -

Axelrod Buick GMC responded

Well, we are glad the right part got ordered and your vehicle was serviced. Thank you for your understanding and we hope to see you again!

March 04, 2017

Great service and a staff that goes above and beyond. Always friendly service. Ryan is always willing to assist me in repairs to my vehicle. More

by ONE HAPPY GMC GURU
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Prosinski, Steve Cseke
Mar 07, 2017 -

Axelrod Buick GMC responded

Glad that Ryan and Steve treated you right. They are both true professionals and I'm glad they have been there for you. Hope to see you again!

March 01, 2017

Quick and easy Had researched what I wanted prior to shopping. I've been to many dealers that won't listen to your negotiation off Edmund's pricing guides and only More

by Mikeyxy20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
Mar 07, 2017 -

Axelrod Buick GMC responded

I'm glad we were able to get you into a new vehicle for a fair price. Please come back and see us again!

February 27, 2017

Jayme Yates I can't believe how fast and easy it was. The amazing hospitality of Jayme Yates is unprecedented. I felt comfortable through the whole purchase. ("Al More

by Hardy Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Yates
Mar 07, 2017 -

Axelrod Buick GMC responded

Thank you for mentioning how comfortable and easy Jayme was to help you out. Please check out our service department as well when you are ready to service your vehicle. I think you will like our service staff as well!

February 26, 2017

Excellent Just love working with Steve Cseke. This is our second car through him .He is very professional and quick he make u feel like u r part of the family. More

by Maryt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the man that when through our finance paper he was very friendly and quick., Steve Cseke
Mar 07, 2017 -

Axelrod Buick GMC responded

Thank you for mentioning Steve Cseke by name, he is one of our customer favorites! I'll be sure to pass along the compliments! Tom Schrader was the finance manager and I'll pass along your compliments to him as well!

February 25, 2017

Quick and easy Steve made everything quick and painless when buying my Terrain. He took care of the paperwork before I even got to the dealership and got me in and More

by LarryMac
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
Mar 08, 2017 -

Axelrod Buick GMC responded

Glad Steve was able to make things quick and easy for you! I'll be sure to let him know you were happy with his service.

February 24, 2017

What a day! We arrived to have our brakes checked and clicked in with Tim, who is so knowledgeable. He referred us to Steve Cseke. We were just going to look & ed More

by Missysue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Jayme Yates, Tim Kubow
Mar 08, 2017 -

Axelrod Buick GMC responded

Sounds like you had a great day! It's nice when things were out without being super stressful. Glad Tim, Steve and Jayme were able to make your day!

February 17, 2017

Car shopping Buying or leasing a car at Axelrod GMC Buick is wonderful.Bret and Brandon Leek make you feel at home, will make you laugh and answer any questions yo More

by Karlimichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Axelrod, Brett Leek, Dorothy Kusek, Brandon Leek, Susie Axelrod, Tim Kubow
Mar 08, 2017 -

Axelrod Buick GMC responded

Thank you for the kind review. We get most of our customers through referrals so that means a lot to us. So glad Brett and Brandon were there to help you out! Please come back again.

February 15, 2017

First Class Serrvice I was treated like family. Dorothy Kusek my service advisor was very friendly and informative when it came to advising me regarding service on my 2012 More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
Mar 10, 2017 -

Axelrod Buick GMC responded

I will be sure to pass along your kind words to Dorothy and Paula. Look forward to seeing you again!

February 13, 2017

awesome experience Very happy with sales person Michelle gave me more opinions than other dealerships matched there prices, glad I kept my money in Ohio sorry you wasn More

by Rolland Dunifon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Totten, Brett Leek, Dan Regan, Mitchell Axelrod
Mar 10, 2017 -

Axelrod Buick GMC responded

Thank you for taking the time to write, Rolland. Glad Joe and Brett were here when you arrived, and I'm so sorry to have missed you! Next time you come in, I hope to get a chance to say "hi". ---Mitchell

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