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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

August 14, 2018

Last Place to buy a Car The list would be shorter if I told you what was right at this dealership. If you are not going there for Ryan The service manger then stay away. More

by Last Place To Buy a Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Service Manger, Brett Leek, Richard Dues, Tom Schrader, Bill Edwards
Oct 09, 2018 -

Axelrod Buick GMC responded

Thank you for your feedback. I would like to look in to your situation but have no information based on your review. If you wouldn't mind, please call or email me when you have a moment. (216) 661-5060 x148 or maxelrod@axelrodinfo.com -Mitchell Axelrod

August 14, 2018

Made my bad day good. I called & they call back Great accommodations for car drop off. I was taken back to work and picked up after work when car was completed. Actually they were waiting for me More

by THOMASBROOKS1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember at time completing this form, Tim Kubow
August 14, 2018

Pleased Everyone there seemed to be very nice. I went in for a SUV but got a very nice car which I could afford. Thank you More

by SANDI.COLBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Squid" Reppucci, Carl Reese
August 14, 2018

Buying another car from Axelrod Once I decided to get another car, I had to return to Axelrod and Steve! This makes our 4th car from them. I wouldn't go anywhere else! More

by WSlowey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Jayme Yates, Tom Schrader
August 14, 2018

Great Dealership and even greater employees! I can’t say enough about Aric, Jayme, and Tom at Axelrod Buick GMC. They were very friendly, knowledgeable, and helpful about selling cars and what o More

by DPZEZZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aric (Sales), Jayme Yates, Tom Schrader
August 13, 2018

Awesome Customer Experience!!! I came to Axelrod based on location. I recently filed for Bankruptcy and didn’t know if anyone could help but the sales and finance staff came through More

by dsvanatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aric Adkins, Carl Reese, Rachel Wallace, Mark Taylor, Jim Quinn
August 10, 2018

Great Very thorough , Brought my car in only for an oil change. But they detected to major problems I would’ve had on the road that I was not aware of. For More

by DIMNM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Dale Wassenar, Katie Bozic
August 09, 2018

Leasing a gmc sierra 1500 truck This is the second lease vehicle since 2015 that I leased from Axelrod. Both experience have been excellent in overall service. I would recommend anyo More

by STGRACIE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Richard Dues, Mitchell Axelrod
August 09, 2018

Slow service I generally will give Axelrod Buick a 5 star rating, they always seem to be on top of things. However waiting 1-1/2 hrs for an oil change is a bit too More

by MLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Suesse in Service Dept.
August 07, 2018

18 terrian Lease a Buick and a GMC Terrain awesome experience with BRANDON Leek Love Axelrod Service this are 8th vehicle from Axelrod love them awesome to deal More

by GENTLENEEDLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek
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