Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
Kelly was my salesman and he took care of me . He was honest, informative and made sure I was happy with my experience. I definitely will share my recommendations with others ! He was honest, informative and made sure I was happy with my experience. I definitely will share my recommendations with others ! More
Justin Lanham was both friendly and respectful. He explained things clearly, giving me my options and price. The waiting area is clean and comfortable. My calls here are answered quickly and the ph He explained things clearly, giving me my options and price. The waiting area is clean and comfortable. My calls here are answered quickly and the phone system is easy to navigate, unlike so many businesses. Every employee I interacted with was friendly, pleasant, and professional. More
Treat me great, recommended them to others, all POSITIVE! From sales, service, management etc, they’ve treated me with respect, they didn’t stop after sale of vehicle . This is not my first car from Axelrod From sales, service, management etc, they’ve treated me with respect, they didn’t stop after sale of vehicle . This is not my first car from Axelrod More
Excellent customer service from start to finish. Polite and courteous staff. Always willing to accommodate a convenient appointment. I've been using this dealership for the past couple of years a Polite and courteous staff. Always willing to accommodate a convenient appointment. I've been using this dealership for the past couple of years and the service exceeds my expectations. Even in inclement weather (snow) our vehicle was washed post service. No short cuts. More
Excellent experience in the purchase of a CPO Buick. Car had just been traded and was still being certified; salesman Tom Shaffer cordially introduced me to the mechanic who had just installed new brake Car had just been traded and was still being certified; salesman Tom Shaffer cordially introduced me to the mechanic who had just installed new brakes on the car; I inspected the underside of the vehicle on the lift (some dealers wont let you into their service bays). No high-pressure selling in the F&I office for dealer add-on junk fees or after-sale products and services. Only minor complaint is that their internet rep did not advise that he would not be working on the next day when I attempted to meet him to buy the car, so I had to work around him. I am appreciative of the complimentary next-day delivery to my home 50 miles away that saved me a trip back to the dealer. A pleasant, trustworthy, family-run business. More
They are always professional and courteous. Before I leave dealership they make sure everything is good and I don’t need anything else. This is a big part of the reason we have purchased 3 vehi Before I leave dealership they make sure everything is good and I don’t need anything else. This is a big part of the reason we have purchased 3 vehicles from them. Brett is amazing! More