
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
From the moment of our phone calls, me dropping my car off, and picking my car back up, these guys are amazing! They fixed the problem, made sure to address all my other issues, and even made sure I had a off, and picking my car back up, these guys are amazing! They fixed the problem, made sure to address all my other issues, and even made sure I had a vehicle while you were working on mine. We will definitely be back for our future needs! thanks so much for taking such great care of us. More
Just purchased a 2020 Buick Encore on 9/24/2020 from McKoy Kendrick. Process was great and so was McKoy and all the sales and financing team. I walked out satisfied and happy 😊 McKoy Kendrick. Process was great and so was McKoy and all the sales and financing team. I walked out satisfied and happy 😊 More
We are repeat customers with Axelrod and have been very impressed with the sales team as well as the rest of the staff. We found them to all be gracious & accommodating, and the inventory to be more than a impressed with the sales team as well as the rest of the staff. We found them to all be gracious & accommodating, and the inventory to be more than adequate to choose from. Highly recommend. More
Tom was easy to work with and very knowledgeable. I was very specific about what I was looking for and Tom worked hard to swiftly coordinate my purchase and delivery. He got me exactly what I was looking very specific about what I was looking for and Tom worked hard to swiftly coordinate my purchase and delivery. He got me exactly what I was looking for and was very respectful of my time. Together with the Team at Axelrod, he made the process fun! More
I only take my car to the dealer , Axelrod is prompt , friendly , and does a spectacular job in the service dept. I won't take my car any where else ! friendly , and does a spectacular job in the service dept. I won't take my car any where else ! More
I have always had a wonderful experience at Axelrod and this occasion was no different. Every employee is courteous, the service is always top notch, and, to be completely honest, Tim Kubow in the Service this occasion was no different. Every employee is courteous, the service is always top notch, and, to be completely honest, Tim Kubow in the Service Department is about as customer oriented as they come. He makes you feel like family and is the biggest reason I keep coming back. More
Dominique at the service department has always taken very good care of me I’ve never had a problem at Axel Rod GMC they have a customer for life good care of me I’ve never had a problem at Axel Rod GMC they have a customer for life More
Very nice experience. Fast and friendly service Was greeted quickly and my car was completed in 35 minutes for my oil change, the point inspection was helpful to see if I had any issuers with my car w greeted quickly and my car was completed in 35 minutes for my oil change, the point inspection was helpful to see if I had any issuers with my car which I did not for my 2017 terrain. More
Had puncture on outer rim of tire. Had to be replaced. Michelin doesn’t make that specific tire anymore. Discussed two options and settled on one. Very helpful maintenance person. Michelin doesn’t make that specific tire anymore. Discussed two options and settled on one. Very helpful maintenance person. More