Back

Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

Directions

By Type

3,488 Reviews of Axelrod Buick GMC

September 27, 2020

From the moment of our phone calls, me dropping my car off, and picking my car back up, these guys are amazing! They fixed the problem, made sure to address all my other issues, and even made sure I had a More

by The Wilcox’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino
September 27, 2020

Just purchased a 2020 Buick Encore on 9/24/2020 from McKoy Kendrick. Process was great and so was McKoy and all the sales and financing team. I walked out satisfied and happy 😊 More

by Mleea1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
September 24, 2020

We are repeat customers with Axelrod and have been very impressed with the sales team as well as the rest of the staff. We found them to all be gracious & accommodating, and the inventory to be more than a More

by JMOORE268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Susie Axelrod, Mark Taylor, Jerrod Jordan
September 23, 2020

Tom was easy to work with and very knowledgeable. I was very specific about what I was looking for and Tom worked hard to swiftly coordinate my purchase and delivery. He got me exactly what I was looking More

by RGBurkett, Avon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Tom "Squid" Reppucci, Rachel Wallace
September 23, 2020

I only take my car to the dealer , Axelrod is prompt , friendly , and does a spectacular job in the service dept. I won't take my car any where else ! More

by fasnachtdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
September 23, 2020

I have always had a wonderful experience at Axelrod and this occasion was no different. Every employee is courteous, the service is always top notch, and, to be completely honest, Tim Kubow in the Service More

by CHRISMEDITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
September 22, 2020

Dominique at the service department has always taken very good care of me I’ve never had a problem at Axel Rod GMC they have a customer for life More

by cdgorejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Brandon Leek, Tim Kubow, Dominic Difino
September 22, 2020

Very nice experience. Fast and friendly service Was greeted quickly and my car was completed in 35 minutes for my oil change, the point inspection was helpful to see if I had any issuers with my car w More

by WARGO1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Dominic Difino
September 22, 2020

I was taken care of and had no problem at all the car is running good and I just love it and so far no problem More

by MAR242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino
September 21, 2020

Had puncture on outer rim of tire. Had to be replaced. Michelin doesn’t make that specific tire anymore. Discussed two options and settled on one. Very helpful maintenance person. More

by MSDEBS1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know name of maintenance person.
...
157
...