Axelrod Buick GMC

The inspection report was not received upon completion, the rewards certificate was not applied, and glue was left all over the my vehicle rims from tire mounting and balancing. the rewards certificate was not applied, and glue was left all over the my vehicle rims from tire mounting and balancing. More

McKoy Kendrick was a great salesman. He did not pressure us to make a decision. Very relaxed atmosphere. The trade price offered for my car was fair and within my expectations. Jamie to us to make a decision. Very relaxed atmosphere. The trade price offered for my car was fair and within my expectations. Jamie took time out in the finance office to clearly explain the nest options available. Very patient. More

We have been going to Axelrod for several years now. They are friendly, professional, and extremely customer centered. They really listen to what you want, and always follow through. They are trustworthy and are friendly, professional, and extremely customer centered. They really listen to what you want, and always follow through. They are trustworthy and honest, and don’t give you the run around or the bait and switch tactics that other dealers tend to do. That’s why we keep coming back. More

Excellent service, timely and good quality! They even took care of a tire problem that I was not aware of. All work was done in a timely manner. took care of a tire problem that I was not aware of. All work was done in a timely manner. More

Excellent staff and service -- Tim and Ryan were courteous and helpful with explaining the problem and warranty work that was done on my 2017 Colorado pick-up. I had it back in two days. The on courteous and helpful with explaining the problem and warranty work that was done on my 2017 Colorado pick-up. I had it back in two days. The only concern I had, and it was not Axelrod's fault, was that I was never notified from the company directly regarding the transmission related recall on me coming in to have the transmission fluid changed. More

I have found when looking to purchase a vehicle with Axelrod Buick GMC they have been nothing but professional. When purchasing a vehicle it can be a very aggravating and/or stressful time… However my e Axelrod Buick GMC they have been nothing but professional. When purchasing a vehicle it can be a very aggravating and/or stressful time… However my experience with Axelrod continues to be relaxing but more importantly exciting. . More

I came to Axelrod GMC because I hoping for improved service. I normally go to Ganley GMC in Strongsville, Ohio, and a simple oil change always seems to take 2 hours. Axelrod was not much better. It too service. I normally go to Ganley GMC in Strongsville, Ohio, and a simple oil change always seems to take 2 hours. Axelrod was not much better. It took 1hr 45min after being told it would take an hour. More

Always happy with service, but 1 thing that is small. I had the oil change on Sat. & They did not wash my car & not happy about that. had the oil change on Sat. & They did not wash my car & not happy about that. More

Service at the desk was quick and professional.I was satisfied with the service and treatment.The service and work done has always been good and I trust the work done on my car. satisfied with the service and treatment.The service and work done has always been good and I trust the work done on my car. More

Axelrod has an excellent service department, based on numerous visits over the years, and they work with me on my own proactive approach to staying on top of my vehicle's needs. This last appointment in numerous visits over the years, and they work with me on my own proactive approach to staying on top of my vehicle's needs. This last appointment involved doing a menu priced maintenance item that needs to be done every so often depending on the mileage someone puts on their car. It was done for the price agreed upon when calling to set up the appointment and upon writing up the service order. And, the work was even completed slightly ahead of the window of time scheduled for the service visit. Thank you. More