Axelrod Buick GMC

The dealership was very clean. Masks were being worn and chairs and desks were constantly clean after a person left. My sales person was Michael Hadley who was a professional in making me comfortable with m chairs and desks were constantly clean after a person left. My sales person was Michael Hadley who was a professional in making me comfortable with my selection of vehicle. Carl, your finance guy was exceptionaly nice. I definitely will be telling people how well I was treated More

Tom "Squid" Reppucci is always easy to contact, helpful and makes it easy to get where you need to be Thank you thats why I came back without shopping around and makes it easy to get where you need to be Thank you thats why I came back without shopping around More

Service was way to slow. No car wash when other dealerships still provide them. I won’t be back - going to another GMC dealership when service is needed!! dealerships still provide them. I won’t be back - going to another GMC dealership when service is needed!! More

Nothing but terrible service from terrible mechanics that don't want to do there job along with miss diagnosis charged for service that should have been warranty service also don't want to do there job along with miss diagnosis charged for service that should have been warranty service also More

Service was quick and the gentleman handling everything was friendly, professional, knowledgeable and quick. He handled approval before telling me the next part of the process. I did not catch his name. He was friendly, professional, knowledgeable and quick. He handled approval before telling me the next part of the process. I did not catch his name. He was there Friday and Saturday of this past week. More

Brandon Leek and Brett Leek are phenomenal. They are great to work with, honest, and extremely helpful. We only get vehicles from Axelrod Buick GMC great to work with, honest, and extremely helpful. We only get vehicles from Axelrod Buick GMC More

Jim Summerville was a wonderful sales rep. I walked in and he was very patient and helpful. Most importantly he was not pushy. I give Jim a five star rating for my purchase of a 2017 GMC Sierra with a sno and he was very patient and helpful. Most importantly he was not pushy. I give Jim a five star rating for my purchase of a 2017 GMC Sierra with a snowplow. More

Tim goes out of his way to make you happy. Why does this have to be 25 word Who ever made this rule should rethink have to be 25 word Who ever made this rule should rethink More

Axel rod Buick rookpark Parma,Ohio great place to get service on your vehicle, friendly, clean, dry nice waiting room, they do very good work, and take care not to get your car dirty. Try it you will l service on your vehicle, friendly, clean, dry nice waiting room, they do very good work, and take care not to get your car dirty. Try it you will like. More

Came in for a new battery. I mentioned to the service writer the small positive cable was corroded. He wanted to sell me a new cable because the mechanic could not get it of battery post. I asked to go b writer the small positive cable was corroded. He wanted to sell me a new cable because the mechanic could not get it of battery post. I asked to go back in service to see the problem. I had to remove the cable from the post because your mechanic was not competent to do it. Not a great experience. I bought some wiper blades in the parts department. They were helpful. More