Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
One issue I had was a shimmy in life he steering wheel. I was told I had a wheel out of balances. I was charged $80 and it is now worse than when I brought the car in. I was told I had a wheel out of balances. I was charged $80 and it is now worse than when I brought the car in. More
Great service team. Took my new Chevy Traverse to them to fix a fuel smell coming from the engine that Serpentini Strgv could not solve. Ray Semproc was the service tech Took my new Chevy Traverse to them to fix a fuel smell coming from the engine that Serpentini Strgv could not solve. Ray Semproc was the service technician that diagnosed the problem and fixed it. Thanks again, Jim Holby More
Clean. ..they know their vehicles. They need someone who knows how to schedule service visits...I waited over a week with no car to get me to my doctor app ..they know their vehicles. They need someone who knows how to schedule service visits...I waited over a week with no car to get me to my doctor appointments to find out the battery cables were not attached and that's why I couldn't start my car ! Over a weeks wait for a 5 minute fix... More
Good experience overall. Was a little confusing when arriving for appointment I pulled in the service lane then there was no clear direction where to go or who to talk to. H Was a little confusing when arriving for appointment I pulled in the service lane then there was no clear direction where to go or who to talk to. Had oil change and key fob batteries replaced- said it would take about one hour when I called to schedule the appointment- took 2 hours. They discounted the oil change since they were backed up in the shop which was great it just would have been nice to have an update while I was sitting in the waiting room that it was going to be delayed. More
Very nice people courteous very nice they work with us I would recommend them they did everything rightI made us feel like we were right at home would recommend them they did everything rightI made us feel like we were right at home More