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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

March 29, 2023

One issue I had was a shimmy in life he steering wheel. I was told I had a wheel out of balances. I was charged $80 and it is now worse than when I brought the car in. More

by DBLOCH7903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Kubow
Apr 13, 2023 -

Axelrod Buick GMC responded

I believe that the problem was the inner tire liner was broken apart. It was removed from all 4 wheels and rebalanced. The problem is resolved.

March 28, 2023

Great service team. Took my new Chevy Traverse to them to fix a fuel smell coming from the engine that Serpentini Strgv could not solve. Ray Semproc was the service tech More

by jim.holby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
March 26, 2023

My Buick dealer is very honest and friendly. My family even takes their vehicles here. More

by PVS1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
March 26, 2023

Clean. ..they know their vehicles. They need someone who knows how to schedule service visits...I waited over a week with no car to get me to my doctor app More

by adavis36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier...don't remember her name , Tim Kubow
March 24, 2023

Very professional not much else to say thank you so much for and nice people More

by CEDRICBLANTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
March 24, 2023

Good experience overall. Was a little confusing when arriving for appointment I pulled in the service lane then there was no clear direction where to go or who to talk to. H More

by Meg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham
March 24, 2023

Everything went smoothly! I would purchase from them again if possible. Easy process & pleasant staff. More

by YMCATRAINER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Jamie Blazer
March 24, 2023

Friendly, explained everything well, fast with the paper work, quick service. Will be back again. More

by GALGOCZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
March 23, 2023

Very nice people courteous very nice they work with us I would recommend them they did everything rightI made us feel like we were right at home More

by REBECCARUPERTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kaufman
March 23, 2023

Excellent service, polite staff and always willing to make the appointment as efficient as possible! More

by Imperiale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham
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