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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

November 03, 2020

Great customer service in the service department. The work was done with care and done correctly. I was offered a ride to and from the dealership as well as given a loaner so I could make it to work due More

by johnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
November 03, 2020

Chad was great! And I am satisfied with the Buick we left with. Just a great car and will be happy to come back in the future More

by Judy A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Reese, Chad Noureddine
November 03, 2020

I was never notified my vehicle was done and ready to be picked up, communication was non-existent. I know it’s not the end of the world but it would’ve been nice. A little effort to customer service would’ More

by Timmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic Difino
November 02, 2020

It took 2 visits, but u guys finally got the job done. Glad to have my truck back. I enjoyed driving the acadia withe denali package. More

by JMARIEWADDELL
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Jamie Blazer, Tim Kubow, Michael Hadley
October 31, 2020

I can’t remember the name of the service rep who checked me in. Overall service was great as usual and all staff I interacted with were friendly. More

by MONICA_LLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Cunningham
October 31, 2020

Mitch and his group at Axelrod are s ou great to work with, always so friendly and willing to assist you with any needs that you may need More

by TALLEN4747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Katie Bozic, Dominic Difino
October 30, 2020

We were extremely grateful for the way we were treated when purchasing our new Encore. Each and every person we were in contact with was very helpful and friendly. We were not pressured in any way and w More

by wormyjac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Susie Axelrod
October 30, 2020

We have been very pleased with the service and care that Axelrod has given us since our used car purchase this year. Superior Customer service! More

by Mslezak@neo.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Yates, Katie Bozic
October 30, 2020

Oil change was done promptly and professionally with no problems! Car was returned and sprayed with a sanitizer. I would bring my car here again. More

by arovito105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
October 30, 2020

I have always been treated very well when I've come in for service on both of my cars.Ihave a good working relationship with Tim and he always takes good care of me. More

by Ccakes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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