
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
Great customer service in the service department. The work was done with care and done correctly. I was offered a ride to and from the dealership as well as given a loaner so I could make it to work due work was done with care and done correctly. I was offered a ride to and from the dealership as well as given a loaner so I could make it to work due to an issue that popped up. Highly recommend. More
I was never notified my vehicle was done and ready to be picked up, communication was non-existent. I know it’s not the end of the world but it would’ve been nice. A little effort to customer service would’ picked up, communication was non-existent. I know it’s not the end of the world but it would’ve been nice. A little effort to customer service would’ve gone a long way here. More
It took 2 visits, but u guys finally got the job done. Glad to have my truck back. I enjoyed driving the acadia withe denali package. Glad to have my truck back. I enjoyed driving the acadia withe denali package. More
I can’t remember the name of the service rep who checked me in. Overall service was great as usual and all staff I interacted with were friendly. me in. Overall service was great as usual and all staff I interacted with were friendly. More
Mitch and his group at Axelrod are s ou great to work with, always so friendly and willing to assist you with any needs that you may need with, always so friendly and willing to assist you with any needs that you may need More
We were extremely grateful for the way we were treated when purchasing our new Encore. Each and every person we were in contact with was very helpful and friendly. We were not pressured in any way and w when purchasing our new Encore. Each and every person we were in contact with was very helpful and friendly. We were not pressured in any way and would advise anyone looking for a new or used vehicle to contact this dealership. Steve took care of us like a family friend, more than a client, which we appreciated, More
We have been very pleased with the service and care that Axelrod has given us since our used car purchase this year. Superior Customer service! Axelrod has given us since our used car purchase this year. Superior Customer service! More
Oil change was done promptly and professionally with no problems! Car was returned and sprayed with a sanitizer. I would bring my car here again. problems! Car was returned and sprayed with a sanitizer. I would bring my car here again. More
I have always been treated very well when I've come in for service on both of my cars.Ihave a good working relationship with Tim and he always takes good care of me. for service on both of my cars.Ihave a good working relationship with Tim and he always takes good care of me. More