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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

November 10, 2020

Hi, I came to your dealership for an oil change and tire rotation. I was very satisfied with the service and staff. Wouldn’t change a thing. Will be back again. More

by david.e.nawrocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
November 10, 2020

I had The battery changed same day service Axlerod stood behind their vehicle even though there was no warranty change the battery no cost and even offered a loaner car thank you for being there when I need More

by Jerry and Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Brandon Leek, Tim Kubow, Katie Bozic, Dominic Difino
November 08, 2020

The folks at Axelrod are great to work with. They are helpful friendly and always have the customer first in mind. I will continue to use them as much as possible More

by CANDACE.PUMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Bozic
November 06, 2020

They accommodated us once they saw the car was not going to be done as scheduled. They went out of their way to make sure the right personal were involved to address the problem. Willing to go over & beyond More

by AJS22112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan , Dorothy Kusek
November 05, 2020

I took my car in for a serious issue and because they could not see this issue they were not going to fix my car. But after much conversation they Realize that it had to be taken care of. You know your c More

by Kimberly4415
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Woman working behind the glass in the evening was clueless about anything and everything I asked and not answered, Dominic Difino
November 05, 2020

Ryan is always very kind to give me an appointment even if it is last minute on my part. Always great service. Thank you for the great service More

by DANTE.RAFFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Katie Bozic
November 04, 2020

Tom was great and made the whole process so easy. I will definitely be a returning customer and work with Tom in the future. Thanks for everything. More

by ReginaKayS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Reese, Tom Shaffer
November 04, 2020

Welcoming and friendly thru the entire process. The entire experience was great from pulling forward a current lease, working with me on the aspects of my new vehicle that were important to me, helping More

by CRAIG.GLAZIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
November 04, 2020

Great service from a friendly staff at Axelrod. They changed the oil, rotated the tires, and did a complete inspection at a very reasonable price. More

by SLANTYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
November 04, 2020

Always a great experience here they’re very pleasant to deal with. Had my truck in and out in a timely matter as promised. They really know what they’re doing. Not playing a guessing game with your vehic More

by FATHARLEY00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Katie Bozic
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