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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

January 07, 2021

Friendly staff. They finished my tires before they said it would be done! Fast service. I wish the car wash was available. My tires had stuff on them from mounting. More

by PCBEASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Katie Bozic
January 07, 2021

The service was great! The staff was very friendly and helpful. They answer all my questions. I also didn’t have a long wait. Great staff! More

by RLOEBLIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
January 07, 2021

Extremely helpful with working with Michelin for replacement tires. Working well with me with an ongoing problem with my Enclave. Dominic, service rep, and Nick, service man, both very nice and resp More

by EXSPLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
January 07, 2021

My wait time was less than an hour. The service as excellent. The service personnel were friendly and courteous. Thank you for an uneventful oil change. More

by Gbuck1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
January 07, 2021

Friendly treatment from all. Waiting time for oil change was a bit long! Courtesy car wash was not given. All in all, the experience was good! More

by N.FURIO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
January 07, 2021

In one word....Awesome! Every person went above and beyond. A great team that worked together to get the right car for me! Extremely patient even when I changed color at the last minute! More

by JEANNE.SPRINGER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Wittlinger, Brett Leek, Steve Cseke, Susie Axelrod
January 06, 2021

I have never came to the business establishment that I have not walked away happy. From the time the door goes up to let you in until the time you get back into your car is a pleasure. I had my oil change More

by Quiet2617@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Dominic Difino
January 05, 2021

Disappointed not knowing how to use my points towards oil change I did not how to access it employees not allowed to do it👎 for me More

by marjo1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dorothy Kusek, Katie Bozic
January 05, 2021

Thanks you Axelrod for the opportunity to trade the 2017 Buick Evision. I am loving the GMC Terrain. More importantly, I had a great sales person "Mark Taylor" and I want him to know & you that I appreciate More

by VIOLAJ865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Taylor
January 05, 2021

I found the service and the staff very professional. They did an excellent job of processing my oil change and tire rotation much more efficiently than my home dealership in Tennessee More

by re_davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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