
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
I bought a used car. I walked in with my intention set on a specific one on their lot. The sales team was personable and intelligent. I ended up paying a little more than anticipated, but after a test drive a specific one on their lot. The sales team was personable and intelligent. I ended up paying a little more than anticipated, but after a test drive, alone, following COVID conscious protocols, I found it to be more better than expected. To be honest, probably would have paid up to $300 more... shhh. Comparing. The car was washed, cleaned, and a 30 day warranty was given. None of it was what I expected. The only fault us one they couldn't know about every auto. It had a headlight out. And the replacement of that in a Nissan Altima is a pain in the rear. Bought that day. So I did not experience whether or not they use annoying pressure tactics others have employed. More
As usual, I received exemplary service at Axelrod. A beautiful associate who helps to maintain the dealership was very hospitable and told me I could be a model! I love the genuine hearts! beautiful associate who helps to maintain the dealership was very hospitable and told me I could be a model! I love the genuine hearts! More
When ever my 2009 Chevrolet Malibu need service there is only one name that comes to my mind and that is Axelrod Buick and there Fine Service Department. only one name that comes to my mind and that is Axelrod Buick and there Fine Service Department. More
I’ve had a couple issues that needed attention and they helped me and always fit me in, and got everything done quickly as well, thanks you gmc helped me and always fit me in, and got everything done quickly as well, thanks you gmc More
The way the treat you in this location is amazing. Services was quick and take time to explain any issues with your vehicle. I recommend it.. Services was quick and take time to explain any issues with your vehicle. I recommend it.. More
I own 2 Chevrolets that I purchased new but I get all my service done at Axelrod Buick GMC. Everyone I deal with there is fantastic. From Paula that schedules appointments & takes your payment, Dominic, Tim service done at Axelrod Buick GMC. Everyone I deal with there is fantastic. From Paula that schedules appointments & takes your payment, Dominic, Tim & Dorothy that write up your service order. Everyone is always courteous, friendly & attentive. They do a great job communicating what needs to be done now & what can wait. It is a great place to get your vehicles serviced. More
So far I think it’s the best experience I’ve had at a dealership. Everyone was so nice even though they were swamped. Thanks! dealership. Everyone was so nice even though they were swamped. Thanks! More
Professional staff all around. They scheduled my service very quick and made sure I was fully taken care of upon arrival & once service was complete. very quick and made sure I was fully taken care of upon arrival & once service was complete. More
I researched and tested about 4 or 5 cars and decided on a GMC. I went to one local dealer and they were tone deaf to my needs. Brandon Leeks scheduled a test drive, was through, asked me exactly what I wan a GMC. I went to one local dealer and they were tone deaf to my needs. Brandon Leeks scheduled a test drive, was through, asked me exactly what I wanted, and since his inventory didn’t match, they went out and got me the exact model i wanted. The GM and finance department made it easy, and Brandon completed the delivery process covering every detail, including connecting my phone. Professional group, non pressuring and thorough. I will be recommending Axlerod to anyone. More
Our experience at Axelrod Buick has always been positive. This is my 4th Buick Encore. We always feel like family when we visit. We have always gotten the best customer service along with quality purchases. This is my 4th Buick Encore. We always feel like family when we visit. We have always gotten the best customer service along with quality purchases. I highly recommend Axelrod Buick to my family and friends More