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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

February 11, 2021

When we knew we needed four new tires we shopped around for the lowest price. My husband talked with Tim on two separate occasions and he was informative and very patient. Even though the price was higher More

by Shirley.Joyce54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
February 11, 2021

Excellent customer service and very friendly staff. They took my vehicle right in and completed the task in a timely fashion. Thank you. Thank you. More

by BARBIEDOLL_29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
February 11, 2021

Great service. Everyone was very professional. I will follow through with more service request with Alexlrod. I was contacted in a timely manner when my service was complete Thank you More

by lliwwill76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na, Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
February 09, 2021

They met me in the service bay. I watched the gentleman put on plastic over my steering wheel and seat. With covid it was nice to see. More

by ALICIA.SULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
February 09, 2021

I have had a good experience with Axelrod service department on several occasions. Comparing with other gm dealers in the area, Axelrod is superior and very efficient. Will continue to go there. More

by joeolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
February 09, 2021

One of the best dealerships in the area they treat you like you are family. They are very prompt and take care of your every need in a timely matter More

by Stiilrs@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino, James Summerville
February 09, 2021

Axelrod was able to completely understand my situation and handled it without a charge. It was a nice surprise. I had a kind and friendly experience. More

by JoAnn Petro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
February 08, 2021

Phenomenal service checked in with no problem got the car back as promised on time car was clean work was done properly the advisor give me all the information I could ask for excellent experience More

by DHEGLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tom "Squid" Reppucci
February 08, 2021

Brought my Camaro in for an issue I had been having repeatedly. The car was under warranty. The service rep, Dominic, asked if I changed the remote batteries even though it was previously stated this More

by TYTESS3
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
February 08, 2021

Worked with Brandon Leek who was very personable, kind and helpful with answering all my questions and explaining all the ins and outs of my new vehicle. Great experience More

by Jafox712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Leek
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