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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews
Call Dealership (216) 661-5060
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6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

April 15, 2023

Staff is friendly. They are attentive and gave help when I asked for it . Also I was kept updated on the work being done/what was discovered that was recommended to p More

by FUZZYLUCKYANNIE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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April 14, 2023

I have had my truck for a little over 2 years now and not have they washed my every time I go there they tell me the car wash is broken well its been 2 years I think they should have fixed it by now especial More

by mccandlishmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lanham
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Apr 15, 2023 -

Axelrod Buick GMC responded

Hey Mike, I'm sorry to hear you're unhappy with your service. Our car wash is closed during temperatures below 35° to avoid damaging the wash or our customers' vehicles. We've had an unfortunate rash of damage over the past year but overall have had a pretty good track record of uptime. Give us a call next time you're in the area and we'll see if we can run it through for you.

April 14, 2023

As someone who hate car buying, Axelrod made the whole process a wonderful experience. Tom Shaffer, who was my salesman, went out of his way to find me what I wanted and was always available to answer any More

by Lorie W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Tom Shaffer
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April 14, 2023

Alicia was excellent - gave great honest advice. Gave accurate wait information Extremely pleasant to work with. More

by Simon Peck
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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April 14, 2023

Easy and friendly It was easy and the staff was friendly and knowledgeable thank you More

by juliewhy@yahoo.com
Recommend Dealer
Yes
Employees Worked With
NA
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April 13, 2023

Justin did an amazing job with my car and I was happy with the results More

by MELINDAMSCHULTHEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham
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April 12, 2023

Above my expectations. From the sale to now the service.have to rate both 5 star More

by RONJ3674
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Jamie Blazer
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April 12, 2023

Everyone very nice but service very slow. Was there almost 2 hours for an oil change that usually takes about an hour. Got a 10 percent discount which was nice More

by Barb Weigand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
April 11, 2023

The staff is very friend and helped me through the whole process of buying my car. Pleasant experience. More

by JEAN.HENDRICKS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek, Carl Reese
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April 11, 2023

Quick, informative and sufficient. Gal who checked me in was very accommodating. Waiting area was relaxing. More

by DAVENGENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
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