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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

April 27, 2021

The service was great and I saw the staff being speaking to everybody in the waiting room. The love in the building was different. Thank you again More

by TEDWILL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
April 26, 2021

Came in for an oil change / service... all good. A car wash would’ve been nice too though. I will return for future services on my car More

by tbuehner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Katie Bozic
April 26, 2021

Our van was towed to Axelrod for unknown electrical issues. The service writer was helpful with arrangements. The technician provided us with a thorough diagnosis, and had the van repaired and back to More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
5 stars for Paula in Cashiers office, Nick the technician, Dorothy Kusek
April 25, 2021

Steve made my car purchase easy. Every question I had was answered. He added his own personal experience along with the knowledge of the suvs I was interested in. More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
April 23, 2021

I purchased my Chevy Equinox here. It was a smooth, quick transaction. My subsequent visits to the dealership for maintenance and repairs have been positive and professional, save for one occurrence More

by jads639
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
April 23, 2021

Had an oil change and was in and out in an hour...very good timing during a pandemic Very clean and neat waiting room and courteous staff. More

by NNEMETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
April 23, 2021

Very friendly staff everyone was very helpful. Kelly was especially attentive and helpful. It was overall a very good experience and i will tell all my family and friends. More

by C.E.WAGNER321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Kelly Hettinga
April 22, 2021

Wonderful customer service. Always prompt and easy to work with. Willing to honestly listen and do what is right for the customer. Highly recommend their service. More

by JENLAND77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino
April 22, 2021

A pleasant, welcome experience. No high pressure sales pitch. Very helpful finding me exactly what I was looking for. I will be a repeat customer. Loved the feeling of family. More

by FORBARBIEDOLL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Mitchell Axelrod, Bryan Schuerger
April 22, 2021

Close by and convenient hours make Axelrod my #1 choice for service. Friendly staff and environment is an added bonus. The work was performed in the amount of time promised. More

by DLSKKASYCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Bozic, Dominic Difino
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