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Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
Very awesome customer service. Saw the truck I wanted went up there drove it fell in love with it and got it the next day. Tom was a huge help in the whole situation and made my first purchase at a deale went up there drove it fell in love with it and got it the next day. Tom was a huge help in the whole situation and made my first purchase at a dealership the best. More
GMC lied about oil change. Older lady who cash me out was rude with a smart mouth as well. Never in my life have I paid for a oil change with Toyota and I got lied to, to get my sale rude with a smart mouth as well. Never in my life have I paid for a oil change with Toyota and I got lied to, to get my sale More
I thought the service was good & did everything I asked for.I told them I heard rattling underneath & it was the back brakes,fixed that the same day. for.I told them I heard rattling underneath & it was the back brakes,fixed that the same day. More
Had no appointment on a Monday morning so thought I was going to be there most of the day. Tim Kubow is honestly the best! He's always there and always provides exemplary customer service. He relates in going to be there most of the day. Tim Kubow is honestly the best! He's always there and always provides exemplary customer service. He relates incredibly well to every single customer no matter their challenges or frustrations and works tirelessly to ensure every customer receives 5-star service as quickly as possible. Very much appreciate every person in the service department, especially the service techs who were able to get my tire fixed efficiently. Highly recommend your service department and dealership whenever I can. Thank you all! More
The purchase process was simple, and quick. (2 hours) Everything went so smooth. The salesman was very courteous and the service department was awesome. They went above and beyond to make sure everything Everything went so smooth. The salesman was very courteous and the service department was awesome. They went above and beyond to make sure everything was perfect in my truck. Every person I dealt with there whether it be a phone call or in person, were friendly, no attitudes at this place. Thank you for a great experience in purchasing my first vehicle! More
Courteous people, all. Will enjoy our relationship for the next few years. Have had service done in the past, and still remember their friendliness. Just good business. the next few years. Have had service done in the past, and still remember their friendliness. Just good business. More
I purchased my truck new at Axelrod mostly because my family had purchased other vehicles there and we always had a great experience and I have not been disappointed family had purchased other vehicles there and we always had a great experience and I have not been disappointed More
Amazing service. Great communication. They really know how to make a customer feel right at home. And the repairs we're done so quickly. Thank you how to make a customer feel right at home. And the repairs we're done so quickly. Thank you More
This is the third vehicle we have purchased from Axelrod. The customer service is great. They always go out of their way to be sure all your questions are answered and you are happy with your vehicle. The sa The customer service is great. They always go out of their way to be sure all your questions are answered and you are happy with your vehicle. The sales person Brandon Leek and the sales manager Brett Leek were very attentive and helpful. All the steps in the transaction were covered by the finance person Susie Axelrod. We will definitely go back to Axelrod and recommend them to anyone purchasing a GMC. More