2,149 Reviews of Autohaus BMW - Service Center
Steve Immersin, Financial manager, Spent 30 minutes with me discussing the various maintenance plans for my car and my driving history. He was extremely helpful. The service department did a great job addre me discussing the various maintenance plans for my car and my driving history. He was extremely helpful. The service department did a great job addressing my recall issue. I especially Appreciated the complementary car wash. This dealership Treats their customers with respect and courtesy. More
Service is always friendly and prompt. Always kept well informed on progress of my car. Always kept well informed on progress of my car. More
Terrific service, nice waiting room and amenities. Everyone is very professional and very nice!! Easy process. Everyone is very professional and very nice!! Easy process. More
They performed maintenance on my 2019, provided a loaner, communicated results of inspection, and got me out on time and at quoted cost. communicated results of inspection, and got me out on time and at quoted cost. More
I always have positive interactions with friendly and knowledgeable staff. Excellent service all the time. knowledgeable staff. Excellent service all the time. More
Outstanding service with Chris Buie! I have been a loyal customer of Autohaus BMW, the Sale and service department is top notch. I have been a loyal customer of Autohaus BMW, the Sale and service department is top notch. More
I have been a loyal client of Autohaus BMW since 2013. Would never consider having my car serviced anywhere else. This appointment was for a warranty oil change on my year old car. In and out in about an Would never consider having my car serviced anywhere else. This appointment was for a warranty oil change on my year old car. In and out in about an hour. More
From the moment I place a call to Autohaus BMW until the completion of service I am pleased. Faye sets the stage with a friendly demeanor and demonstrates care and concern for me. In addition, I have alway completion of service I am pleased. Faye sets the stage with a friendly demeanor and demonstrates care and concern for me. In addition, I have always found my service advisor Chris Buie to be top notch - he returns calls and never rushes the time he spends with you. He explains the needed repairs and always addresses my concerns no matter how trivial they may seem to be. The service technicians (most recently I had Robert Rea) are skilled and I love receiving the video of my car detailing its status. The AR associates are friendly and efficient. Lastly, I love the showroom and the service waiting area is excellent (comfort, snacks and size). From start (Faye) to finish (AR staff), whenever I visit Autohaus BMW it has been an enjoyable experience for me. More
I love Patty! She was very communicative and great with following through! Best BMW in STL. She was very communicative and great with following through! Best BMW in STL. More
Very friendly and helpful staff, nice amenities in waiting area as well. Overall great experience every time. waiting area as well. Overall great experience every time. More