Back

Autohaus BMW - Service Center

St. Louis, MO

4.8
2,149 Reviews

2,149 Reviews of Autohaus BMW - Service Center

Sort by
January 24, 2025

Steve Immersin, Financial manager, Spent 30 minutes with me discussing the various maintenance plans for my car and my driving history. He was extremely helpful. The service department did a great job addre More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

January 24, 2025

Service is always friendly and prompt. Always kept well informed on progress of my car. More

by htdgbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

January 23, 2025

Terrific service, nice waiting room and amenities. Everyone is very professional and very nice!! Easy process. More

by Shelly17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 23, 2025

They performed maintenance on my 2019, provided a loaner, communicated results of inspection, and got me out on time and at quoted cost. More

by lockwood247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

January 22, 2025

I always have positive interactions with friendly and knowledgeable staff. Excellent service all the time. More

by jffarac94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bircher
Jan 22, 2025 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

January 22, 2025

Outstanding service with Chris Buie! I have been a loyal customer of Autohaus BMW, the Sale and service department is top notch. More

by Himaintenance BMW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus!

January 21, 2025

I have been a loyal client of Autohaus BMW since 2013. Would never consider having my car serviced anywhere else. This appointment was for a warranty oil change on my year old car. In and out in about an More

by Gail
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Autohaus BMW responded

Dear Gail, Wow! Thank you so much for the feedback and being a loyal customer! We appreciate your business and hope to see you again in the future.

January 20, 2025

From the moment I place a call to Autohaus BMW until the completion of service I am pleased. Faye sets the stage with a friendly demeanor and demonstrates care and concern for me. In addition, I have alway More

by peace333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rea, Faye
Jan 20, 2025 -

Autohaus BMW responded

Thank you for your kind words! Providing exceptional experiences is our top priority. We are glad Chris and Faye provided you with top- notch service! We greatly appreciate your kind words and loyalty, and thank you for sharing your experience with us!

January 20, 2025

I love Patty! She was very communicative and great with following through! Best BMW in STL. More

by jeffersclyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 20, 2025

Very friendly and helpful staff, nice amenities in waiting area as well. Overall great experience every time. More

by mrcx8d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

...
4
...