2,009 Reviews of Autohaus BMW - Service Center
I had an an excellent experience at the Service Dept for my i4 car needs. Mr. Chris Clem was a thorough professional my i4 car needs. Mr. Chris Clem was a thorough professional More
Autohaus is the best dealership in St. Louis! Chris Clem always takes care of my service needs…he is AMAZING!!! Louis! Chris Clem always takes care of my service needs…he is AMAZING!!! More
Excellent customer service and very pleased with the communication, repair work, and ease of working with service rep. communication, repair work, and ease of working with service rep. More
First time visit to this dealer when the dealer I use could not accommodate my needs. Kevin was very accommodating and got my vehicle in right away and was able to determine issue and correct. Without Ke could not accommodate my needs. Kevin was very accommodating and got my vehicle in right away and was able to determine issue and correct. Without Kevin’s help my trip would have been delayed another week. I will definitely switch to this dealer for my service needs. More
Great service! Had an issue with the loaner car but they were super helpful in switching cars. Made the process easy and enjoyable. Had an issue with the loaner car but they were super helpful in switching cars. Made the process easy and enjoyable. More
Wonderful service! Helped me out during a very difficult time; fixed my vehicle within 2 days and offered me a loaner last minute. Highly recommend them! Helped me out during a very difficult time; fixed my vehicle within 2 days and offered me a loaner last minute. Highly recommend them! More
This is my third time working with this dealership and the service and staff are outstanding! Kyle helped me during my first two visits and Chris helped me during my recent service visit. Both men were he the service and staff are outstanding! Kyle helped me during my first two visits and Chris helped me during my recent service visit. Both men were helpful, supportive and gave top notch service. My next purchase will be a full set of tires and I will be back! More
Excellent service! Quick, thorough, professional, friendly skilled staff. Excellent service manager. Beautiful facility, well maintained. Quick, thorough, professional, friendly skilled staff. Excellent service manager. Beautiful facility, well maintained. More
Autohaus BMW immediately leaned forward to help me when I had a tire blowout. They worked me in a packed service schedule quickly, provided a loaner vehicle overnight and had my car ready to pickup by 9am t had a tire blowout. They worked me in a packed service schedule quickly, provided a loaner vehicle overnight and had my car ready to pickup by 9am the next day. From the receptionist who answered my “panic call” to the service advisor and also the service professionals, all made me feel like I was their priority. I don’t see this as a one-time event. Autohaus had treated me very well every time I have dealt with them since 2010. Customer for life. More
In the last couple years I have been taking my 2010 M3 to Autohaus for service. I’ve worked with Patti Kupfer each time. She is knowledgeable, friendly, and honest. The Autohaus team has consistently exceede Autohaus for service. I’ve worked with Patti Kupfer each time. She is knowledgeable, friendly, and honest. The Autohaus team has consistently exceeded my expectations. More