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This rating includes all service center reviews, with more weight given to recent reviews.
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2,165 Reviews of Autohaus BMW - Service Center
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August 08, 2023
Great customer service always willing to go the extra mile to satisfy the customer - on time and prompt service mile to satisfy the customer - on time and prompt service More
by akhan_stl
Employees Worked With
August 08, 2023
Appreciate the service departments communication and execution. It was a breeze on both the drop off and pick up. execution. It was a breeze on both the drop off and pick up. More
by kbowles767
August 08, 2023
Great customer service and fast service as well. Will this recommend this location to others. Will this recommend this location to others. More
by aliciamwatson
Employees Worked With
August 07, 2023
It was just a routine service. Engine oil was changed, brakes and windshield wipers were checked. The staff was courteous and pleasant. Engine oil was changed, brakes and windshield wipers were checked. The staff was courteous and pleasant. More
by tsuilc
Employees Worked With
Neither of us recall the name of the Chinese (as he revealed to us) service agent but the was very nice. However, we did speak to Irene Bhumgara for quite some time about getting our next car.
August 04, 2023
Always so friendly and top notch service! They’re also so sweet to my daughters! They’re also so sweet to my daughters! More
by Lindsey.brunt
Employees Worked With
August 04, 2023
My car was in yesterday for routine warranty service and to address a navigation update issue. Chris Buie communicated my issue to Andrew Shackley who wen the “extra mile” to resolve the issue and update my to address a navigation update issue. Chris Buie communicated my issue to Andrew Shackley who wen the “extra mile” to resolve the issue and update my maps to 2023 version. This extra effort has been my experience since 1985 when I first visited Autohaus of Maplewood for service. Thanks again team! More
by glennjjjr
August 04, 2023
The service team is incredible. They always provide excellent service to my vehicle and their communication throughout the process is stellar. They always provide excellent service to my vehicle and their communication throughout the process is stellar. More
by blahblahblah
August 03, 2023
All employees were helpful & friendly. My appointment was handled promptly & completely. The waiting area & dealership are impressive. My appointment was handled promptly & completely. The waiting area & dealership are impressive. More
by bink5of5
Employees Worked With
August 03, 2023
Great local . Excellent staff Work completed in timely fashion Prices for repairs a bit steep Excellent staff Work completed in timely fashion Prices for repairs a bit steep More
by doug
Employees Worked With
August 03, 2023
Always a clean facility, the employees are friendly, helpful and approachable. The waiting area is comfortable and accomodating. Well done. helpful and approachable. The waiting area is comfortable and accomodating. Well done. More
by Raquelvice
Employees Worked With
