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2,165 Reviews of Autohaus BMW - Service Center
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October 20, 2023
I love the Autohaus service dept. I went to the service event on 10/19. I did not go because I thought I had a problem with my 330. I just like the opportunity to have my car inspec I went to the service event on 10/19. I did not go because I thought I had a problem with my 330. I just like the opportunity to have my car inspected and to join the service technician in the service bay during the inspection. I always have questions to ask. 2 minutes after arriving at the service bay, Greg said he could see I already had a problem. He noticed that my right front tire had an area of damage. Todd and Greg decided I should not drive the car with the damaged tire. They originally spoke of getting a loaner for me, but then decided just to replace the tire while I waited. 45 minutes later, I had a new tire and my car had been washed and I was on my way. Many thanks to Greg, Todd, Chris Buie and Chris Clem. I am also grateful to the woman in the finance dept who suggested I purchase the damaged tire insurance on the day I bought my car!! More
by Toni
October 20, 2023
Service agent was informative, detailed and accommodating. Updates on my service followed promptly with a video of the inspection and price details of all that was recommended to be done. accommodating. Updates on my service followed promptly with a video of the inspection and price details of all that was recommended to be done. More
by aldin1
Employees Worked With
October 20, 2023
1st time here and service was stellar! Patti is a gem! I will be back! Patti is a gem! I will be back! More
by LW
Employees Worked With
Other Employees :
Patti
October 19, 2023
Great and prompt service, great amenities and a very pleasant and courteous staff. Highly recommended. pleasant and courteous staff. Highly recommended. More
by Alex
Employees Worked With
October 19, 2023
Service staff is always excellent! Friendly, knowledgable and pleasant to chat with while maintaining a competent professional persona. Friendly, knowledgable and pleasant to chat with while maintaining a competent professional persona. More
by Gab
Employees Worked With
October 19, 2023
Chris Clem is OUTSTANDING. He listens to my needs, offers great solutions with a total focus on service. He communicates proactively and clearly. He personally ensures the qual He listens to my needs, offers great solutions with a total focus on service. He communicates proactively and clearly. He personally ensures the quality of service is top notch as well. I wouldn’t go anywhere else simply because of him. More
by dustykay
Employees Worked With
October 18, 2023
Great customer experience. Been looking for another BMW with such high customer service as I got at my previous dealer in GA and finally found it! Helpful, friendly, knowledgea Been looking for another BMW with such high customer service as I got at my previous dealer in GA and finally found it! Helpful, friendly, knowledgeable and informative! More
by christiea
Employees Worked With
October 17, 2023
It’s a pleasure visiting this dealership. I wait there for service completion because the facilities are so pleasant! I wait there for service completion because the facilities are so pleasant! More
by mcneily323
Employees Worked With
October 13, 2023
Overall terrible experience. I am in the market to purchase an X5, but it won’t be at Autohaus. I am in the market to purchase an X5, but it won’t be at Autohaus. More
by Pmcnkn
Employees Worked With
October 12, 2023
The service team here always takes great care of my car and of me. Very impressed with the quality of BMW in their vehicles and the team. and of me. Very impressed with the quality of BMW in their vehicles and the team. More
by T1
