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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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May 16, 2023

Always professional service. I’m always pleased with everything from beginning to end. Everyone is so friendly and personable. More

by kym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the 5-star review, Kym!

May 13, 2023

Great service as always. Chris is great to deal with, very detailed and informative. He carefully explains the services that are performed on the vehicle and receptive to th More

by BaxTax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the 5-star review, we appreciate it!

May 13, 2023

Always a polite and efficient service writing staff. Chris B., Dan (I am SO glad he is back), Patti and now Brittany, are exceptional representatives of Autohaus. Great facility is bright and clean. More

by k_ejg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wirick
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the 5-star review, we appreciate your business very much!

May 12, 2023

Great service and great place to buy a car! The customer service is the best! More

by K.G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shant
Aug 11, 2023 -

Autohaus BMW responded

Thank you for your purchase and this great review!

May 09, 2023

The quality of the work is always what you expect, at market rates, by knowledgeable team members. Service leadership, Todd—is the foundation to the service provided at the highest levels. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, Service Manager
May 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review, Larry! We appreciate you and hope you have a wonderful day!

May 09, 2023

There’s no words to describe the customer service in a customer relations with AUTOHAUS dealership management they fix the situation that made me smile. Thanks again for your great service. More

by Garyguarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the 5-star review, Gary! We are glad we could help make you smile.

May 09, 2023

Great service from Patty and the whole BMW team for working to keep my car running More

by Steve L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Autohaus BMW responded

Thank you for the 5-star review, Steve! We appreciate it.

May 08, 2023

Great dealer! Very customer focused. Been working with them since 2008. 10 BMWs between my wife and i More

by bdgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you so much for the great review and the long time relationship, 15 years and counting!! We appreciate the confidence and loyalty and will always try our best for you and your wife. Have a great day!

May 08, 2023

Outstanding service experience, Chris Clem listened to what I needed and communicated updates timely and effectively. No surprises. More

by rammissavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Autohaus BMW responded

Thank you for the 5-star service review!

May 05, 2023

Felicia is amazing at service ! !! I really like her..And I nice personality...Good job. More

by hegzol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Yim
May 16, 2023 -

Autohaus BMW responded

Thank you for the 5-star review!! We appreciate it!

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