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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,158 Reviews

2,158 Reviews of Autohaus BMW - Service Center

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January 13, 2024

Excellent service; brought car in for oil change and was accomplished within hour half and car was washed and cleaned before returning it to me Very satisfied More

by jimbrasfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Autohaus BMW responded

Thank you for the review! We are pleased to know about your positive experiences with us We are grateful to have such a positive staff. Thank you for choosing Autohaus BMW!

January 12, 2024

I was impressed for their level of service. I have been a customer of them for a few years and all of my family vehicles, and each time they bring their level of service up, including deliverin More

by estebanxsanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We strive to be as prompt and accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us . Thank you for choosing Autohaus BMW, we look forward to seeing you again!

January 12, 2024

The day of my appointment, I had a quick attention, my advisor Trey nicely person More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. Trey is one of the best! Thank you for choosing Autohaus!

January 11, 2024

Great efficient service as always. Very informative as well. Furthermore, I enjoyed the free coffee and snacks. More

by LadyTina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Autohaus BMW responded

Thank you so much for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

January 09, 2024

Friendly staff, quick service, detailed reporting with video, well equipped service area for waiting. Absolutely recommended! More

by Ramitl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us. We appreciate the great review and look forward to working with you again.

January 07, 2024

Service is scheduled and completed with high quality, everything is good including courtesy service, got battery replacement discount, thank you for your Job. More

by George Guo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Burjoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Autohaus BMW responded

George, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 05, 2024

I recently had a tire emergency, and Patti came through for me yet again! It's because of people like her that Autohaus is my dealership of choice. Her knowledge and customer service is outstanding, and More

by LF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We appreciate you and your kind words. We are happy to be of service and look forward to the next time, take care!

January 04, 2024

Clean, everyone is polite, free snacks, free loaner when car is getting worked on, variety of gas v electric More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Autohaus BMW responded

Hi Sara, thanks for the review! It's always a pleasure to serve customers like you, and we're glad you enjoyed our products. We hope to see you again!

January 04, 2024

It’s too expensive, and it feels like they are nickel and diming me on everything, like the multi hundred dollar charge just to turn off the maintenance required light. I will look elsewhere. More

by jgbremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Autohaus BMW responded

Thank you for the review. We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience.

January 04, 2024

Awesome staff as always! !! Thank Mr.Todd for leading such a great team of advisers and service dep. Thanks for going above and beyond! More

by Flo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thanks for the review! We'll pass along your responses to our team.

Mar 27, 2024 -

Flo responded

No, thank you guys for all you do!

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