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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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August 04, 2023

My car was in yesterday for routine warranty service and to address a navigation update issue. Chris Buie communicated my issue to Andrew Shackley who wen the “extra mile” to resolve the issue and update my More

by glennjjjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shackley
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 03, 2023

Always a clean facility, the employees are friendly, helpful and approachable. The waiting area is comfortable and accomodating. Well done. More

by Raquelvice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 03, 2023

All employees were helpful & friendly. My appointment was handled promptly & completely. The waiting area & dealership are impressive. More

by bink5of5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

August 03, 2023

Great local . Excellent staff Work completed in timely fashion Prices for repairs a bit steep More

by doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the nice review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you and thank you for choosing Autohaus!

July 29, 2023

N/A. I have nothing more to say. Thanks for the info this company gave for my car. More

by Emmanuel_Hayes89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

We are sorry if your experience was less than stellar in our Service Department. If there is anything we can do to help in this case, please let us know. Thank you.

July 27, 2023

Staff were very professional and welcoming. They did their job in timely fashion. All good More

by seghatol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Zinaida! We appreciate the opportunity to serve you!

July 27, 2023

We have loved the service department, from the moment that we call for the appointment to the service tech’s informative assessment and the confidence we have that everything is being done right. We woul More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit, George! We appreciate you and the opportunity to serve you!

July 27, 2023

I appreciate Patti calling to discuss the work to be completed. And thanks to Tim for providing the video and explanation of my car's condition. Also, I had to drop off and pickup the car after hours a More

by R S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim N.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Patti and Tim! We appreciate the opportunity to serve you!

July 27, 2023

everyone was very friendly and knowledgeable. they were able to address and resolve the issue in a timely manner. More

by rach9839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you!

July 25, 2023

I want to thank Chris Clem for the professional way he handle my problem with my BMW X5. He were very Professional and Personable. I went into Autohaus dealership explain the problem I was having with my More

by Sirvonue Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shy
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Chris! We appreciate you and the opportunity to serve you!

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