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This rating includes all service center reviews, with more weight given to recent reviews.
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2,009 Reviews of Autohaus BMW - Service Center
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August 08, 2023
Appreciate the service departments communication and execution. It was a breeze on both the drop off and pick up. execution. It was a breeze on both the drop off and pick up. More
by kbowles767
August 08, 2023
Always receive great customer service at Autohaus. They go out of their way to take great care of you. They go out of their way to take great care of you. More
by brenda.gleason101
August 08, 2023
Great customer service and fast service as well. Will this recommend this location to others. Will this recommend this location to others. More
by aliciamwatson
Employees Worked With
August 08, 2023
Great service as always. Patti is always friendly and knowledgeable. I have been working with her for several years. Patti is always friendly and knowledgeable. I have been working with her for several years. More
by johnhecht1
Employees Worked With
August 08, 2023
Was in for emissions inspection. Visit was efficient. Advisor updated me on upcoming service deadlines. Waiting area very comfortable. Visit was efficient. Advisor updated me on upcoming service deadlines. Waiting area very comfortable. More
by lasaro7
Employees Worked With
August 08, 2023
Service coordinator, Patti, was good. When picking up my car later, the payment department did not separate the payments like I wanted. And no one showed me where my car was. I had to ask When picking up my car later, the payment department did not separate the payments like I wanted. And no one showed me where my car was. I had to ask and there were 2 spots on my driver side seat More
by Cheryl
Employees Worked With
August 08, 2023
Great customer service always willing to go the extra mile to satisfy the customer - on time and prompt service mile to satisfy the customer - on time and prompt service More
by akhan_stl
Employees Worked With
August 07, 2023
It was just a routine service. Engine oil was changed, brakes and windshield wipers were checked. The staff was courteous and pleasant. Engine oil was changed, brakes and windshield wipers were checked. The staff was courteous and pleasant. More
by tsuilc
Employees Worked With
Neither of us recall the name of the Chinese (as he revealed to us) service agent but the was very nice. However, we did speak to Irene Bhumgara for quite some time about getting our next car.
August 04, 2023
The service team is incredible. They always provide excellent service to my vehicle and their communication throughout the process is stellar. They always provide excellent service to my vehicle and their communication throughout the process is stellar. More
by blahblahblah
August 04, 2023
Always so friendly and top notch service! They’re also so sweet to my daughters! They’re also so sweet to my daughters! More
by Lindsey.brunt
Employees Worked With
