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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,147 Reviews

2,147 Reviews of Autohaus BMW - Service Center

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February 04, 2025

The service representative, Patty, is unfailingly cordial. She very graciously slid my car into the service que (without an appointment) to address a suddenly very dead battery that needed to be repl More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Autohaus BMW responded

Thank you for the review! We are please to know about your positive experiences with us. We are grateful to have such a positive staff. Thank you for choosing Autohaus!

February 04, 2025

Autohaus BMW ST. Louis service was excellent from the greeting when I drove in with my 2021 BMW X5 40i Msport to the professional and expertise detailed explanation o More

by Scott STL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

February 03, 2025

Extremely efficient and provided great personal service. The physical facility is very clean and welcoming. More

by Phyllis Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

February 03, 2025

Great experience. The team is professional and courteous in all aspects. I will definitely continue to use Autohaus More

by vantinec2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus!

February 02, 2025

I have been taking my 2013 550i to Autohaus exclusively for service. They take great care of me and keep this old car running in top shape. More

by sconstantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We're extremely happy that you had a positive experience, and we're grateful for your feedback. You are always welcome back at Autohaus for service.

January 30, 2025

The service was very thorough and efficient. We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee More

by ahvoila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

January 30, 2025

We really enjoy and trust the professional level of service and communication that we get when we bring our X7 in to Autohaus. Everyone from the attendants, our fantastic service coordinator, Patti, an More

by Timweir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus!

January 30, 2025

They always take good care of me and my car! They keep me well informed More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 29, 2025

I worked with Trey, who was extremely thorough and knowledgeable about what was going on with my car. I was extremely grateful for his outstanding customer service and excellent work. I would definite More

by Tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Autohaus BMW responded

Tonya, thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Trey helped make your experience such a positive one. Please come back to visit in the future!

January 28, 2025

I took my X7 to Autohaus for scheduled maintenance. Trey Starnes, my Service Advisor, was very helpful in getting me in and out quickly. Great communication & assistance in setting up a follow up app More

by Don V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Trey impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!