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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,155 Reviews

2,155 Reviews of Autohaus BMW - Service Center

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November 14, 2024

Excellent customer service — above & beyond. Team is knowledgeable, Friendly & always smiling. They genuinely care about the customer. More

by C.Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 14, 2024

Autohaus got me in and out for service quickly and got the job done right! All the Autohaus employees were professional and friendly. Service advisor Patti Kupfer is amazing, Brandon Pittman in sales is t More

by Doug1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani, Doug and Brandon
Nov 14, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

October 26, 2024

Wonderful service at Autohouse BMW Staff is helpful , efficient, and knowledgeable about the automobiles features and advantages More

by Anabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Autohaus BMW responded

Thanks you so much for the review! If there is anything else we can do for you, please let us know!

October 22, 2024

Excellent serves,great staff, Roshan,Michael & Zack were amazing ,friendly .highly recommend Autohaus to everyone More

by Fara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roshan,Zack,Michael
Oct 22, 2024 -

Autohaus BMW responded

Fara, we appreciate your business and feedback. We're thrilled that you were satisfied with our services. If there is anything else we can do for you, please let us know!

October 16, 2024

Friendly. Timely. Good service and advisor. Chris Buie explained situation with my brakes so I know when time for replacement. More

by jolandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Autohaus BMW responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again in the future.

October 10, 2024

3 days for a single tire is actually ridiculous. I would never recommend to anyone under the sun More

by Ihate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Autohaus BMW responded

We are sorry for your inconvenience and do try to attend to emergencies in the order received. We are not sure what happened, but we are sorry.

September 19, 2024

Awesome as always, very much appreciated! Thank you, very happy with you guys no matter what…. More

by Flo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Autohaus BMW responded

Thanks form the review! We are thrilled that you had a great experience with us and look forward to serving you again.

September 05, 2024

Great service experience, Trey was great to work with. Spelled everything out, no surprises or changes. More

by rammissavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate you taking the time to let us know about your experience. If there's anything else we can help you with, please let us know.

August 07, 2024

Love the dealership, especially my service advisor, Brittany Weiss. She is exceptional. Only thing keeping the review from a five star is that maintenance appointments usually take longer than planned. More

by Scott Watson / M3 Accounting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Autohaus BMW responded

Scott, thanks for the review! We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again!

August 06, 2024

I will only allow Autohaus BMW in St. Louis to service my car! Chris Clem always takes care of me. He is honest and conscientious and the service department always gives my car a thorough More

by ccourt37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We pride ourselves on being accommodating and transparent. Chris Clem is truly an asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

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