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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,155 Reviews

2,155 Reviews of Autohaus BMW - Service Center

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November 21, 2024

Brittany was phenomenal! Great communication, great knowledge and very friendly. I was confident she would guide me in the right direction. I highly recommend their service d More

by tbarnett570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Mares
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Brittany impressed you in this way. We are very lucky to have her at Autohaus. Take care and see you next time!

November 20, 2024

Excellent customer service and prompt updates during the service process. All questions were promptly and thoroughly answered. More

by DarrellQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024 -

Autohaus BMW responded

Dear Darrell, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 20, 2024

Great service. Wait area is very pleasant. Staff are courteous and knowledgeable. Overall a very positive experience More

by Nbkyf666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 20, 2024

I was in a complete jam. Wife in hospital at Barnes. Nail in tire. Brittney was amazing. Take care of her. More

by MICHAEL.MANNION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

November 20, 2024

All staff goes above and beyond from the sales team to the service team they all give great customer service. They strive to make everything right for the customer. More

by KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

November 19, 2024

It’s been a year and some change since I’ve had my BMW X1. Great staff. Very professional. Haven’t had any issues thus far with this dealership. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

November 19, 2024

Easy to schedule. Helpful service people. I like the summary videos by the maintenance tech. More

by Rehstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Autohaus BMW responded

Thanks form the review! We are thrilled that you had a great experience with us and look forward to serving you again.

November 15, 2024

Frustrated that the pricing shown did not include labor. Labor almost double my ticket. Understand labor is always going to be a charge but it would have been nice to know upfront. More

by Jhowex5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Autohaus BMW responded

We appreciate you sharing your experience with us and would love to get in touch with you about how we can make it even better next time! Please get in touch with us here at Autohaus Service Dept. You may contact Chris Clem service manager 314-727-8870.

November 15, 2024

AUTOHAUS was quick to get my car in and evaluated. Thorough inspection & timely repairs and I was back in my BMW in no time! Service providers were thorough in communication. Would recommend More

by Stacieluter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Autohaus BMW responded

Thank you, Stacie, for your wonderful review! It's always a pleasure to serve customers like you, and we're glad that you enjoyes our services.

November 15, 2024

Nice people to deal with. They were concerned and considerate during my wait, checking in periodically. Enjoyable experience More

by micpace22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! If there is any other services we can provide for you or questions we can answer, please get in touch with us!

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