Autohaus BMW - Service Center

Service has been horrible and takes a week to change tires and do an oil change. Even with a pre-scheduled appointment. tires and do an oil change. Even with a pre-scheduled appointment. More

Brought my car in for a safety recall repair. Not only did they complete the repair, the dealership washed and vacuumed my car!! Not only did they complete the repair, the dealership washed and vacuumed my car!! More

Very helpful and receptive to all needs— both sales and service personnel. They are definitely consumer oriented and it shows in their attitude to providing a good experience for their customers service personnel. They are definitely consumer oriented and it shows in their attitude to providing a good experience for their customers More

Very easy to work with in the service dept and offered car wash for my visit car wash for my visit More

Great customer service for repair under warranty - kept me abreast of what was happening and when to expect my repairs to be completed me abreast of what was happening and when to expect my repairs to be completed More

Very good services every time I’m here it’s nice love it here been here few times still good service here been here few times still good service More

Level of service for routine car maintenance has declined in recent visits. I had a routine appointment scheduled for an oil change and other minor routine work, and with no advanced notice my car was in the in recent visits. I had a routine appointment scheduled for an oil change and other minor routine work, and with no advanced notice my car was in the shop for over 24hours with no accommodations offered. When scheduling a service well in advance I expect quick turn around service, and expect to be notified if service would take longer than expected, and expect some accommodations to be made. None of this was offered. More

AutoHaus BMW is top notch. We have dealt with multiple BMW dealers in 4 states and we can attest AutoHaus is superior to all others. Best customer service from sales to service We have dealt with multiple BMW dealers in 4 states and we can attest AutoHaus is superior to all others. Best customer service from sales to service. You are treated like family. More

Patti is great. I am a long time customer and she has the best . Oh and Emerson is a cool 2nd I am a long time customer and she has the best . Oh and Emerson is a cool 2nd More

Patti Kupfer was fantastic, as usual! Our technician Tim McNamee was great. I would highly recommend them for all of your service needs! We won’t take our vehicle anywhere else! Our technician Tim McNamee was great. I would highly recommend them for all of your service needs! We won’t take our vehicle anywhere else! More