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Autohaus BMW

St. Louis, MO

4.8
3,385 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,385 reviews

January 01, 2023

This is my third time working with this dealership and the service and staff are outstanding! Kyle helped me during my first two visits and Chris helped me during my recent service visit. Both men were he More

by Trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rowland
Jan 14, 2023 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

December 31, 2022

Autohaus BMW immediately leaned forward to help me when I had a tire blowout. They worked me in a packed service schedule quickly, provided a loaner vehicle overnight and had my car ready to pickup by 9am t More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Jan 14, 2023 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

December 31, 2022

Excellent service! Quick, thorough, professional, friendly skilled staff. Excellent service manager. Beautiful facility, well maintained. More

by mbeebe500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Jan 14, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 31, 2022

Excellent customer service from client advisor, Jens! Professional and client centered service that outshines, especially since my purchase was all virtual/online. More

by Tellweh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

December 31, 2022

Great service as always. They got me in and out quickly so I could get on with my day. More

by Tmcindrich
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 23, 2022

As usual it was a great experience, I’m always happy when I pick my car up, because all that I ask for has been finished properly. More

by Familymotors
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Familymotors responded

BOB WAS VERY EASY TO WORK WITH, THE CAR WAS BEAUTIFUL. VERY HAPPY WITH THIS TRANSACTION.

Jan 14, 2023 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 23, 2022

Autohaus BMW is a first class operation. Bob Dedert has assisted us in the purchase of five BMW’s and makes the transaction enjoyable, seamless and stress free. We would highly recommend Bob More

by Teddy.Johnlikes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAnna Gossman
Jan 14, 2023 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Bob is the best! Thank you for choosing Autohaus!

December 20, 2022

A Excellent experience. My wife and I both appreciate your attention and time. Thank you. More

by YEMX_1775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley
Jan 14, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 20, 2022

In the last couple years I have been taking my 2010 M3 to Autohaus for service. I’ve worked with Patti Kupfer each time. She is knowledgeable, friendly, and honest. The Autohaus team has consistently exceede More

by Rf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is the best! Thank you for choosing Autohaus!

December 20, 2022

Patti is great! Always great to work with. She truly advises, helping me make informed decisions on the service I need. Fantastic waiting area. More

by donleybk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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