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Autohaus BMW

St. Louis, MO

4.8
4,356 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,356 reviews

August 03, 2026

I just wanted to share a quick note about my first visit to Autohaus BMW—it definitely won't be my last! After an unfortunate incident with a Starbucks Refresher that meant the electrical in my center conso More

by allen.philbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew K
Aug 03, 2026 -

Autohaus BMW responded

Allen, thank you for your review! We're delighted to hear you enjoyed working with Cassie at Autohaus BMW in the service department. Making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations.

July 31, 2026

Marquise and the wonderful black lady at the front were amazing! They were the only ones who approached us when we arrived to the dealership on multiple occasions! Asmir and Heather were amazing as well wh More

by Young&Black
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asmir
Jul 31, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're thrilled to hear that you had a great sales experience with Marquis and the rest of the team. It's always a pleasure to serve customers like you with great reviews, and we look forward to working with you again in the future.

July 31, 2026

Great service, Melanie, our service advisor, was wonderful to work with. Everyone was friendly and respectful. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed Melanie in the service department and your experience with us! We appreciate the great review and look forward to working with you again.

July 31, 2026

Now charging 2% for the privilege of using my BMW credit card. After years of service and new car purchase, I won’t be coming back. There are several other dealers within the same distance with lower shop r More

by mhayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Buie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Autohaus BMW responded

Most dealerships have a credit card fee now. Debit card, cash or check is no fee. You also received an automatic 5% rewards posted to your Autohaus app for you to use on your next service visit. So a net plus 3%. Perhaps you will reconsider. Thanks.

July 30, 2026

The people I dealt with are pleasant, helpful and professional. The service was completed on time at a reasonable cost. My BMW was returned to me freshly cleaned and washed. Excellent dealership. More

by PJ330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a great experience here in the service department and with the staff. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

July 29, 2026

Great service department… great care for my car. Video review of services performed and car condition adds confidence to the experience More

by rdelmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clem
Jul 29, 2026 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

July 28, 2026

Purchased a loaner 330 xi. Process was very easy and negotiations straightforward with all included incentives and discounts. Financing easy since I’m a returning customer t More

by S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Goretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad Marquis and helped to make your experience such a positive one.

July 28, 2026

My two experiences with the service department and Brittney have exceeded my expectations. The communication and whole process was easy. More

by ses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus and making the customers feel special is our top priority. Your feedback motivates us to keep exceeding expectations.

July 28, 2026

Great ambiance, amenities, staff and service. Everything you would expect from a luxury car dealership. More

by abelsonb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Starnes
Jul 28, 2026 -

Autohaus BMW responded

On behalf of Autohuas BMW, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit again!

July 28, 2026

Autohaus has always been fast and respectful for each visit Ive had. Their service department is reliable and the staff are friendly. More

by jrock771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're delighted to hear that our team provided you with outstanding services. Autohaus goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of our work.