Back

Autohaus BMW

St. Louis, MO

4.8
4,405 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 4,405 reviews

September 09, 2026

Dealership was very professional and prompt and very easy to work with. Accessibility was also a very good. More

by docjws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

September 08, 2026

Cassie, my service advisor, and the rest of the staff are always extremely friendly. Can’t say enough great things about Autohaus! More

by marc.a.osborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Autohaus BMW responded

Thanks for the review! We're delighted to hear you enjoyed Cassie, and the rest of the team. Exceptional experiences is our top priority, and your feedback motivates us to keep exceeding our expectations.

September 06, 2026

Jen’s is a wonderful salesman. He is extremely attentive, easy to work with, and has excellent knowledge of all the BMW cars. He of also very polite and attentive. More

by Steve Mattis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus! Jens is one of the best, and we thank you for the future referrals!

September 05, 2026

As always spot on service, some people pick a dealer for the car, I pick for the service department. From the greeter when I dropped the car off, to the cashier everyone was easy to work with. Oh, the servi More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Autohaus BMW responded

Doug, thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience.

September 05, 2026

Good service writer. Helpful and informative. Mechanic video was good but sound report of tech was muffled and hard to understand. More

by Lpranschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

September 04, 2026

I have been a customer for 23 years. The service department is first class. I have never had an issue. They are extremely competent and friendly. More

by Rdnyholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Autohaus BMW responded

Thank you for the great review, and for being a loyal customer! We are pleased to know about your positive experience with us. Thank you for choosing Autohaus!

September 03, 2026

Making appointment was efficient Having a loaner car ready was helpful Service was explained well along with the video More

by schiffer.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Autohaus BMW responded

Thank you for the great feedback! We’re glad to hear our team provided you with great service. We truly appreciate your recommendation!

September 03, 2026

Easy, low pressure, and smooth car buying process. Steve was fantastic to work with. Highly recommend. More

by Js_stl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Autohaus BMW responded

Thank you for your review! Steve strive to be as prompt and accommodating as possible, and he is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

September 03, 2026

One of the things I asked them to evaluate weee my two key fabs not working properly. They still are not working properly More

by Todd Harrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2026

They are helpful knowing what service to do when. I feel like I can trust the technicians recommendations. More

by Klemoine2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Autohaus BMW responded

Thank you for taking the time to leave us a review! We're thrilled that you had a positive and wonderful experience with us. Your kind words mean the world to us and we can't thank you enough for your support. You're always welcome here.