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Autohaus BMW
St. Louis, MO
3,667 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,667 reviews
January 15, 2025
Yet another great visit. BMW has done such a great job making this vehicle uber reliable, that only scheduled maintenance brings me in. Chris Buie scheduled me in for last F BMW has done such a great job making this vehicle uber reliable, that only scheduled maintenance brings me in. Chris Buie scheduled me in for last Friday & a loaner. The weather forecast for changed a forecast several inches of snow, so he had me drop off my car on Thursday evening before the weather change. That was genius, because we received about 5 inches of snow on top of what was already there. That made Friday driving horrendous for those who were on the road. Thanks you Chris. Beyond my scheduled maintenance, I asked that he have a back up sensor problem that would sometimes not allow me to back out of the garage. There were no issues found but their troubleshooting produced a comprehensive report explaining possible reasons for the problem. Problem solved…when I park deeper into my garage, the decking covering my floor creates an elevation change that is detected. Thank you Matt Bircher for being so thorough. This year marks the 40th year of my relationship with Autohaus of (now) Maplewood! More
by glennjjjr
January 15, 2025
Yet another great visit. BMW has done such a great job making this vehicle uber reliable, that only scheduled maintenance brings me in. Chris Buie scheduled me in for last F BMW has done such a great job making this vehicle uber reliable, that only scheduled maintenance brings me in. Chris Buie scheduled me in for last Friday & a loaner. The weather forecast for changed a forecast several inches of snow, so he had me drop off my car on Thursday evening before the weather change. That was genius, because we received about 5 inches of snow on top of what was already there. That made Friday driving horrendous for those who were on the road. Thanks you Chris. Beyond my scheduled maintenance, I asked that he have a back up sensor problem that would sometimes not allow me to back out of the garage. There were no issues found but their troubleshooting produced a comprehensive report explaining possible reasons for the problem. Problem solved…when I park deeper into my garage, the decking covering my floor creates an elevation change that is detected. Thank you Matt Kircher for being so thorough. This year marks the 40th year of my relationship with Autohaus of (now) Maplewood! More
by glennjjjr
January 15, 2025
Good selection. Professionally.run. Very knowledgeable. Too busy. Big service backlog. Need more staff and coverage Professionally.run. Very knowledgeable. Too busy. Big service backlog. Need more staff and coverage More
by Cjkohlbry
January 13, 2025
Sales person was excellent,listened to what we were looking for, and found the vehicle looking for, and found the vehicle More
by Me
Employees Worked With
January 12, 2025
We received exceptional service by Harriet and Ken. They were very patient and with my ever changing demands, and very responsive to ensure that everything was completed in time for a quick holiday spe They were very patient and with my ever changing demands, and very responsive to ensure that everything was completed in time for a quick holiday special. Harriet was very thoughtful in the selection of my license plate and gave me a wonderful complementary BMW model gift. An absolute pleasure to do business with. More
by BH
Employees Worked With
Harriet Bee Chan and Ken Au-Yeung
January 11, 2025
Returned for a recall which was done quickly and efficiently as promised. Friendly and courteous staff. efficiently as promised. Friendly and courteous staff. More
by Oliver.k
January 11, 2025
Excellent courteous service. The communication during the work, by phone, lets you know exactly what is being done. Couldn’t be more pleased. The communication during the work, by phone, lets you know exactly what is being done. Couldn’t be more pleased. More
by msumner123
Employees Worked With
Zinaida Bajramovic
January 08, 2025
They provide an excellent service. The staff is knowledgeable, helpful, friendly and professional, I have been a customer of this dealership for many years. The staff is knowledgeable, helpful, friendly and professional, I have been a customer of this dealership for many years. More
by Puttmaster
January 07, 2025
It was a great experience to purchase our first BMW, from Steve Zitgo. He was personable and informative in helping make our decisions. Steve Zitgo. He was personable and informative in helping make our decisions. More
by Bradjurg
Employees Worked With
