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Autohaus BMW
St. Louis, MO
3,570 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,570 reviews
December 05, 2024
Customer service is always exceptional. From the moment I arrive until the time I leave, I feel appreciated and well taken care of. From the moment I arrive until the time I leave, I feel appreciated and well taken care of. More
by tonitasmith3
Employees Worked With
December 05, 2024
I have always had excellent service from this dealership and bought my BMW at this dealership and bought my BMW at this dealership More
by graysonlc
Employees Worked With
December 04, 2024
The Work done on time and well. The facilities and staff were impressive, and had a nice waiting area. The facilities and staff were impressive, and had a nice waiting area. More
by Philway01
Employees Worked With
December 03, 2024
This was a professional experience from start to finish. I’m very pleased with the service I was given. I’m very pleased with the service I was given. More
by Jason Knobbe
Employees Worked With
December 03, 2024
Autohaus is the only dealership I will ever support. We are long customers for 21 years. Great sales, Jens Petermann, great service, just an all around great dealership. We are long customers for 21 years. Great sales, Jens Petermann, great service, just an all around great dealership. More
by Sljourdain
December 03, 2024
excellent service, reps explain all the options that are possible and the exact cost before possible and the exact cost before More
by menachemplatzker
December 03, 2024
I had an awesome experience with Autohaus BMW, thanks for providing me with transportation during my recall. providing me with transportation during my recall. More
by mccained059
Employees Worked With
December 03, 2024
Good communication but high prices. Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manag Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manager and we had a good conversation but really no discount. I am a BMWCCA member and they DO give a discount on labor and parts for members. The last visit was to remove a drain plug to drain water out of the rear quarter panel. The tech said to clear the clog would require removing the window and regulator (about 3 hours labor) so I had him only remove the plug… still cost me almost $300. I asked the manager to explain or show me how to do it myself (drain plug location/removal) and he generally pointed to the rear quarter panel but didn’t know if it was clips or screws that held the lower panel on. Again good communication but at a cost! More
by SoundQ2
December 02, 2024
Always a pleasure to bring my vehicle here, all the staff take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficie take pride in their work and helped us with a tire change, alignment, and wheel repair—all completed in just one day. The team was incredibly efficient and took great care of us. Highly recommend their services! More
by Arya
December 02, 2024
Excellent customer service! Special shout out to Marquise and Heather!!!! The whole process was seamless. The unveiling of the new car was special. Patty in Service is excel Special shout out to Marquise and Heather!!!! The whole process was seamless. The unveiling of the new car was special. Patty in Service is excellent too! More
by linda.fahrig
