AutoOne Lancaster

Fantastic Service! The best experience I've ever had with a dealer. They were knowledgeable, accommodating, and patient during my visit and that's hard to find. But I wa The best experience I've ever had with a dealer. They were knowledgeable, accommodating, and patient during my visit and that's hard to find. But I want to give a shout out to Paul Davis for making my experience awesome and fun. He wasn't pushy and was really on top of his game when communicating with me. He made sure I received a carfax for both of the Subarus I was interested in, even though I hadn't asked for them yet. On top of all that, when I did decide on the Impreza Outback, he changed my plate while balancing an umbrella in the pouring rain. A+ service right there! Plus, I want to thank Linda for making all the financial and legal paper work easy. They'll definitely be my first stop when I'm in the market for another car. Thank you! More

Incredible service! Blown away! I had such a great experience with Kevin Bodie that I wanted to write a review even though I did not buy a car from him. I originally inquired about a I had such a great experience with Kevin Bodie that I wanted to write a review even though I did not buy a car from him. I originally inquired about a Subaru that they had for sale. I am currently looking at a different vehicle from a private party and Kevin offered to talk to me about the vehicle, make sure I was not getting worked over by the seller and was provided a CarFax report. If it does not work out for me with this private party, going to to AutoOne and seeing Kevin will be my first priority. I would definitely recommend this dealership. Ask for Kevin Bodie. He has a great feel on staying in touch without being pushy and making sure that all your questions are answered. More

From Sales to Service...first class. Great experience from the moment I walked on the lot to driving off the lot with a great car. Everyone was friendly. I had a few requests and all of t Great experience from the moment I walked on the lot to driving off the lot with a great car. Everyone was friendly. I had a few requests and all of them were completed in a friendly and professional manner. I am very happy with my new car and will definitely recommend AutoOne to all my friends. It was well worth the trip from Reading. More

Great Experience I couldn't be happier with my choice to go to AutoOne to purchase a car. The people working there are extremely knowledgable of the cars they're selli I couldn't be happier with my choice to go to AutoOne to purchase a car. The people working there are extremely knowledgable of the cars they're selling and keep things 100% real with you. I did not feel like I was being pressured or persuaded to buy a car but rather informed. The salesman I dealt with, Adam Stoltzfus, was beyond nice and helpful and I feel like I got a great deal on my car. I would definitely recommend AutoOne to anyone looking for a car. More

Great experience! I had a great experience dealing with AutoOne. I am the General Sales Manager at a busy Honda dealership, and I take pride in how my staff treats our I had a great experience dealing with AutoOne. I am the General Sales Manager at a busy Honda dealership, and I take pride in how my staff treats our customers. The car business has a bad M.O., and I was very glad to find a used car dealership that treats their customers like I train my staff to do. I called in on Saturday to find out if the car I was looking for was available. I also asked a few questions about the exterior and mechanics of the car. I spoke to Kenny Orozco, the Sales Manager. Kenny was upfront and honest about the vehicle's condition before I even told him what I did for a living. I hopped in my car on Monday morning, and drove 1.5 hours to their newly renovated dealership. When I arrived I was greeted by Kenny, who was an extremely friendly guy. He introduced me to Elly, who would be my Sales Associate. Elly rode with me during my test drive, and when we returned to the dealership it took about 20 minutes before I shook hands with Kenny and Elly, and started the paperwork with Linda. Linda was polite, professional and worked quickly to process the paperwork. Kenny even had 2 employees drive my car that I drove to the dealership back home, since I wasn't trading it in! GREAT service!! In less than 30 minutes I was driving down the turnpike with the top down enjoying my new toy! Thank you for a great car buying experience!! -Jonathan D. Jamison, PA More

This dealership is only looking out for themselves This dealership only cares about themselves and not the customer. They gave me very little for a trade in even though my vehicle didn't need work. I This dealership only cares about themselves and not the customer. They gave me very little for a trade in even though my vehicle didn't need work. I think they lost money on the vehicle I bought and were trying to make up the difference. Way to go Auto One! They would rather have a customer finance what they call an under water vehicle than giving a fair deal. They will not get my business again. I am a single mom and they were heartless. It was about making money for them. They listed my trade in above what I owed. More

Professional and courteous. Very helpfull. Very friendly, professional, and courteous people to deal with. Didn't try to sell me something I didn't want. Had cars that were displayed on web sit Very friendly, professional, and courteous people to deal with. Didn't try to sell me something I didn't want. Had cars that were displayed on web site. Which other dealers did not. That made my car buying experience much easier and hassle free. More

WONDERFUL EXPERIENCE I brought a 2010 Kia Soul Exclaim from AutoOne in early August, and Adam Stoltzfus was the sales agent I/we worked with. He was truly a wonderfully, I brought a 2010 Kia Soul Exclaim from AutoOne in early August, and Adam Stoltzfus was the sales agent I/we worked with. He was truly a wonderfully, pleasant young man and great to work with. He took good care of us throughout the whole process making us feel comfortable that we came to the right place. We traveled from the Valley Forge area (about an hour or so away) and it was well worth the trip. The icing on the cake was Linda Woodward, she worked her "magic" with the numbers, and she is most PLEASANT, LOVING, JOYFUL and SO SWEET a person I had the pleasure to work with. I LOVE MY KIA!!!! Thank you all. I will recommend this dealership to family and friends. More

2 and a half hour worth the trip I drove from southern maryland to this dealership to look at and buy a 2008 5 speed Honda Fit I found online and it was well worth the trip. The peopl I drove from southern maryland to this dealership to look at and buy a 2008 5 speed Honda Fit I found online and it was well worth the trip. The people that worked there were frendly and nice to talk to. The sales rep that I talked to was Ely Robinson, she was nice and had a good sense of humor. This was one of the better experiences I've had with a dealership! I love my car and I couldn't be happier with my decision to make my way there! More

Great Dealer I had a wonderful experience. Adam is very knowledgeable and a true professional. I will recommend him to friends and clients. They stand behind th I had a wonderful experience. Adam is very knowledgeable and a true professional. I will recommend him to friends and clients. They stand behind their brand. Steven L. More