AutoOne Lancaster

amazing ely was so amazing i felt like she had my best intrest at heart and she is so sweet. i love my cars and i would definitely recommend Auto One ely was so amazing i felt like she had my best intrest at heart and she is so sweet. i love my cars and i would definitely recommend Auto One More

Easy shopping and easy to work with My wife and I were on the search for a SUV or Minivan due to our expecting of twins later on this year. We found AutoOne through Autotrader and they My wife and I were on the search for a SUV or Minivan due to our expecting of twins later on this year. We found AutoOne through Autotrader and they seemed to have good vehicles for a very reasonable price. When we arrived to look at what we saw online, they were already sold within 12 hours of our initial search. Our sales rep Eric Riley, was able to show us a Nissan Armada that met all of our needs and all of our wants. It was hard to find everything we were looking for in a used vehicle elsewhere but AutoOne had it all. We were very pleased with the buying experience and the upfront way they did business with us. I have already recommended Eric and the AutoOne team to friends and co-workers! The service department was excellent too. There was a sensor light that was on while we test drove the vehicle and they were able to get it in the next business day and correct the issue, without charge. Service after the sale at its very best. Always ask for Pete for service! Thank you again for exceeding our expectations and we will see you again for the next one we need. More

new car Picked up my mazda rx8 on Saturday from the sales rep adam he was with out a doubt the best guy to go to he helped me out a lot even gave a fallow up Picked up my mazda rx8 on Saturday from the sales rep adam he was with out a doubt the best guy to go to he helped me out a lot even gave a fallow up call I've given two of my friends his card all ready If you want a good car he's the man to see More

Just awesome :) I really enjoyed the atmosphere at this dealership and both of the sales people that I've dealt with were phenomenal. They really help me get what I I really enjoyed the atmosphere at this dealership and both of the sales people that I've dealt with were phenomenal. They really help me get what I wanted. Can't thank you guys enough!! If you need a new car make sure to ask for Jake or Ely. More

Great car, great price! I am so pleased with my 2007 Nissan Murano. My husband and I found AutoOne online and went in to check them out. We were very interested but wanted to I am so pleased with my 2007 Nissan Murano. My husband and I found AutoOne online and went in to check them out. We were very interested but wanted to have the car looked over first. Unfortunately it was weeks before we made it back because my husband got sick. Eric was very understanding and patient even after i canceled several times. He would send friendly emails which I truly appreciated. When we finally made it back to AutoOne everyone worked hard to ensure we were making the right choice. The one thing that was displeasing was that the interior of the car wasn't as clean as it could have been. My husband had to clean the mats as they had some nasty stains. But overall it was a very pleasant experience. More

People who are there to help you. Great experience, no hassle , took care of everything! Jake is a super person and really cares about you as a person, not just you as a customer. Great experience, no hassle , took care of everything! Jake is a super person and really cares about you as a person, not just you as a customer. More

2007 Chevy Avalanche I bought a new truck from them. The sales team was very good. The overall process was quick and professional. I would came back next time to buy my ne I bought a new truck from them. The sales team was very good. The overall process was quick and professional. I would came back next time to buy my next truck. More

Came in not expecting to get a car Paul was very friendly and helpful. We didn't expect to leave with a car and we did. Price was fair and getting a loan was easy. Paul was very friendly and helpful. We didn't expect to leave with a car and we did. Price was fair and getting a loan was easy. More

Extremely happy buyer I stopped by auto one the other day and bought a vehicle. I was overall very satisfied with my experience with auto one. The sale man was great and di I stopped by auto one the other day and bought a vehicle. I was overall very satisfied with my experience with auto one. The sale man was great and did everything he said he would based on what I was looking for. The only reason I gave 4 stars instead of 5 was because while I was in the lot looking it took some time before someone came to help me. Otherwise extremely happy with service after being helped. Great vehicles for great prices and amazing service to help get you what you need. Thanks auto one. More

All around a great experience. Was treated with professionalism and curtesy from beging to end. Not one once of pressure from sales or finance. I really enjoyed my salesperson Adam. Was treated with professionalism and curtesy from beging to end. Not one once of pressure from sales or finance. I really enjoyed my salesperson Adam. Him being a car guy made talking with more enjoyable. For me, what was a real test, was my water pump failed a couple days later with only 120 miles after purchase (due the low mileage of my car came with a 1000 mile / 1 month warranty). The car I bought is a 12 years old with only 41k miles, I don't think there is anyway to know this pump was going to fail and it is actually a common failure with this particular make and model. So anyhow, I called and talked to Pete the service manager and he immediately arranged for their flatbed tow truck to pick up the car. They quickly had the water pump replaced at no charge to me and had me back on my way in now time. I was very impressed with the way AutoOne handled my situation. I would recommend them to anyone. Thanks guys! I'm really loving my new (to me) BMW M3!!! More