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AutoOne Lancaster

Lancaster, PA

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rated
395 Reviews

1282 Manheim Pike

Lancaster, PA

17601

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395 Reviews of AutoOne Lancaster

October 19, 2015

Professional Service Paul Davis was very professional and friendly. We received fast no pressure service. I would recommend Auto One and Paul to our family and friends! More

by TheHummels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Davis
Dec 18, 2015 -

AutoOne Lancaster responded

Thank you for your business, it was our pleasure to serve you.

October 13, 2015

Life Changing My experience at Auto One was so wonderful! Ely was so helpful and kind. She sat with us while we waited for our loan approval and did all she could t More

by tifanitruelove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ely Sepulveda-Robinson
Dec 18, 2015 -

AutoOne Lancaster responded

We were more than happy to find a car for you that not only met your needs but provided you with some luxuries as well.

October 05, 2015

OUTSTANDING PERFORMANCE Great dealership to go to! They will treat you right and do whatever they can to make things work. Had an amazing experience there. Go see them & find More

by 08dodgetrk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Davis
Oct 05, 2015 -

08dodgetrk responded

Linda did an awesome job on the financial end of things!!! Thank you so much everyone!

Oct 05, 2015 -

AutoOne Lancaster responded

Thanks a lot for your kind words James! Everyone here was pleased to have worked with you, and we know you're going to love your new truck! We put forth a lot of effort and give a lot of thought to the inventory we decide to put on our lot, and we hold our vehicles to a high standard. We're happy that aside from your satisfaction with the truck, you also noticed how important it is to us that your experience while here and working with our staff is as enjoyable as possible. Best of luck James, we hope to see you again in the future!

September 19, 2015

After the sale...you're on your own! This was the most difficult car purchase I ever experienced. Primarily due to the communication from the Salesman. He said whatever he needed to get More

by Dodger2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda Woodward, Paul Davis, Pete Cotton
September 14, 2015

Professional and helpful staff top to bottom. AutoOne has a very professional and courteous staff. I was initially impressed with the quick response time by Kevin Bodie to an inquiry I made regard More

by Forester1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Woodward, Paul Davis, Kevin Bodie
Sep 15, 2015 -

AutoOne Lancaster responded

It's wonderful to hear such glowing testimony about our staff here! Obviously there are several factors that mesh together to create your experience at a car dealership. The only factor that rivals the quality of our vehicles is the quality of our staff! We're very happy to have served you, and most importantly, to have achieved your goals with you. Enjoy your Forester, and come back to see us again when it comes time for the next one!

September 12, 2015

Quick and painless in a good way They were patient and helpful through the whole car buying experience even came in on their day off to help me I would recommend auto one to others More

by Mazdarati826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Orozco, Linda Woodward, Ely Sepulveda-Robinson, Pete Cotton
Sep 15, 2015 -

AutoOne Lancaster responded

It seems as if you had the chance to work with several of our talented staff, and that's great! Here at Auto One, we're a very close-knit team, determined to work together to make your experience the best it can be! Anytime we can work something out to be more conducive to our guests' schedule, we're more than happy to. We wish you the best with your new vehicle and thanks again for your kind words!

September 11, 2015

Best Birthday Ever I had been talking to Kevin for a bit, about coming in and checking out a vehicle. In turn this specific vehicle, I just couldn't get financed for. Ke More

by BirthdayGuy814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Davis, Kevin Bodie
Sep 15, 2015 -

AutoOne Lancaster responded

What an amazing birthday story! This is why we always hope for an opportunity to work with our guests in person. We're sorry the vehicle you originally desired didn't work out, however we're enthralled that we were able to find the Elantra and make it work for you! Truly a great first car story that we're happy to be a part of; we hope you come back and visit for the next one too!

September 08, 2015

Everyone should buy from AutoOne! I would recommend AutoOne to everyone! I recently just bought a Subaru from AutoOne and I feel like it was one of the best purchases I ever made. I lo More

by shanelle22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Stoltzfus
Dec 18, 2015 -

AutoOne Lancaster responded

Thank you for your recommendation! We work hard to provide our customers with a great inventory. We look forward to working with you again.

September 02, 2015

Great service This place has it all, great salesman, service, experience, and purpose. This is the second vehicle I've purchased with them and I won't go to any oth More

by cal2pain48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Orozco, Paul Davis
Sep 02, 2015 -

AutoOne Lancaster responded

Wow, your second vehicle with us! That's amazing. It's pleasing to know that our efforts to be the best have transcended time and were memorable enough during your first experience to warrant a return visit! Thank you so much for your loyalty and your kind words, neither have gone unnoticed! Let us know if there's anything at all you need, otherwise we'll look forward to seeing you when it comes time for vehicle number three!!

August 28, 2015

Great experience I have zero negative things to say about our experience at Auto One. Paul and the rest of the staff were fantastic and very helpful. They knew where I More

by Tditz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Davis
Aug 28, 2015 -

AutoOne Lancaster responded

We're so pleased that you enjoyed your experience with us! There's no better feeling than getting the car you've been searching for at an affordable payment! We work hard to accomplish our guests' goals, and we're grateful when it doesn't go unnoticed! Enjoy your new ride and stay in touch, we'd be happy to serve your family and friends!

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