AutoOne Lancaster
Lancaster, PA
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395 Reviews of AutoOne Lancaster
Professional Service Paul Davis was very professional and friendly. We received fast no pressure service. I would recommend Auto One and Paul to our family and friends! Paul Davis was very professional and friendly. We received fast no pressure service. I would recommend Auto One and Paul to our family and friends! More
Life Changing My experience at Auto One was so wonderful! Ely was so helpful and kind. She sat with us while we waited for our loan approval and did all she could t My experience at Auto One was so wonderful! Ely was so helpful and kind. She sat with us while we waited for our loan approval and did all she could to make sure our needs were met. We drove away in a car that suits our needs and has enhanced our lifestyle greatly. I would recommend working with her and the dealership to find what you are looking for! We love our car! More
OUTSTANDING PERFORMANCE Great dealership to go to! They will treat you right and do whatever they can to make things work. Had an amazing experience there. Go see them & find Great dealership to go to! They will treat you right and do whatever they can to make things work. Had an amazing experience there. Go see them & find the car right for you. :-) More
After the sale...you're on your own! This was the most difficult car purchase I ever experienced. Primarily due to the communication from the Salesman. He said whatever he needed to get This was the most difficult car purchase I ever experienced. Primarily due to the communication from the Salesman. He said whatever he needed to get the sale and get rid of us. And the bull kept coming after the sale regarding issues with the car. The lack of concern for my frustration made things even worse. Had to take the car back twice for the same issue. I am a repeat customer when I have a good experience with a dealership. This won't be one of them. I have to say one thing good about this experience...Linda was absolutely fantastic! She patiently sorted out the bullcrap the salesmen fed me and told me the truth. She should be working for a more prestigious dealership. Thank you again Linda! More
Professional and helpful staff top to bottom. AutoOne has a very professional and courteous staff. I was initially impressed with the quick response time by Kevin Bodie to an inquiry I made regard AutoOne has a very professional and courteous staff. I was initially impressed with the quick response time by Kevin Bodie to an inquiry I made regarding a vehicle they had listed online. When I came in to check out the vehicle (a Subaru Forester in great condition with low miles) Paul Davis walked me through the process. I was never pressured by the sales team. We spent several hours together on the date of sale while the AutoOne staff (Paul and Linda Woodward) crunched numbers, and gave me options that would work within my budget. They were patient and understanding; attributes that I can say, having been in sales myself, are not always easy to maintain in the midst of a tight deal. Kind, honest and as stress-free as buying a car can be. More
Quick and painless in a good way They were patient and helpful through the whole car buying experience even came in on their day off to help me I would recommend auto one to others They were patient and helpful through the whole car buying experience even came in on their day off to help me I would recommend auto one to others More
Best Birthday Ever I had been talking to Kevin for a bit, about coming in and checking out a vehicle. In turn this specific vehicle, I just couldn't get financed for. Ke I had been talking to Kevin for a bit, about coming in and checking out a vehicle. In turn this specific vehicle, I just couldn't get financed for. Kevin put me in the hands of Mr. Paul Davis; Whom I Informed; that it was my birthday and he couldn't let me down. So needless to say the pressure was on! After the depressing instance of the car i couldn't get financed for, we looked around the lot to find a car that i loved even more than the one I had set my eyes on! A 2011 Hyundai Elantra. Without having any Credit, no Cosigner, and $3000 down. Mr.Paul Davis worked his magic and I bought my first car, without anyones help at 23 years old. These two employees are always smiling and they truley help out as much as they can. I definitely Recommend Seeing Paul or Kevin when it comes to Help. They didn't let me down, and made it the best birthday I had hoped for! You. Guys. ROCK! More
Everyone should buy from AutoOne! I would recommend AutoOne to everyone! I recently just bought a Subaru from AutoOne and I feel like it was one of the best purchases I ever made. I lo I would recommend AutoOne to everyone! I recently just bought a Subaru from AutoOne and I feel like it was one of the best purchases I ever made. I looked at a ton of different cars from different dealers and I must say AutoOne is the best. The entire staff is friendly and very outgoing. I had the pleasure to work with Adam S. throughout the process of purchasing my car. He was extremely helpful, very knowledgable, and overall a great guy. He seemed more like a friend than a "pesty sales person". He made the annoying process of purchasing a car more fun and entertaining. On a scale of 1-5 rating my expierence with AutoOne, I'd rate them a 10! I won't ever buy a car from anyone else! More
Great service This place has it all, great salesman, service, experience, and purpose. This is the second vehicle I've purchased with them and I won't go to any oth This place has it all, great salesman, service, experience, and purpose. This is the second vehicle I've purchased with them and I won't go to any other dealership. Awesome place! More
Great experience I have zero negative things to say about our experience at Auto One. Paul and the rest of the staff were fantastic and very helpful. They knew where I I have zero negative things to say about our experience at Auto One. Paul and the rest of the staff were fantastic and very helpful. They knew where I wanted my monthly payments to be and they did everything to get them there. They stayed late on a Saturday to finalize the sale--even though I'm sure they just wanted to go home to their families. They explained everything very clearly, and I love my car! More