AutoNation Toyota Buena Park

Their price shown next to msrp price was the same. To reserve the car, I was sent an “out the door” price that included thousands of dollars of mandatory add-ons. I thought that was illegal. Not to ma To reserve the car, I was sent an “out the door” price that included thousands of dollars of mandatory add-ons. I thought that was illegal. Not to mandate dealer add-ons. That’s just sleazy and despicable. But to advertise a particular product at a particular price that does not exist at that price, in my opinion, is false advertising. Watch your back with this dealership. More

Maintenance work. Service Department friendly, professional and did follow-up through service while waiting in waiting room. Service Department friendly, professional and did follow-up through service while waiting in waiting room. More

This dealership is very clean . Brand new . And multiple stocks And they do have sneak to all Brand new . And multiple stocks And they do have sneak to all More

I had great experience with Muhammed Shahnawaz. He help me out what I need. Normally, I don't go dealership.. Because it takes forever to get service.. But it was a very fast service, accura He help me out what I need. Normally, I don't go dealership.. Because it takes forever to get service.. But it was a very fast service, accurate and very kindness. It worked out perfectly fine.. Once again, thank you very much. Mohammed. I'll make sure it come back and look For You. I appreciate your help. More

Great staff. The service dept. new area is up and running. Plenty of staff to assist The service dept. new area is up and running. Plenty of staff to assist More

Toyota buena park was instrumental in my purchase of a 2023 prius prime. We had to work over long distances since I am in Austin. Some dealers might have said forget it when we had issues with contracts 2023 prius prime. We had to work over long distances since I am in Austin. Some dealers might have said forget it when we had issues with contracts and payments but they stuck with it and honored our agreement. Thanks to their sales force and purchasing dept. Tom More

I needed an oil change - I forgot that I had scheduled it at Anaheim and just showed up at the Buena Park location. They were so understanding and kind, and promptly welcomed me as a walk-in even though the at Anaheim and just showed up at the Buena Park location. They were so understanding and kind, and promptly welcomed me as a walk-in even though they were very busy. Yehia is the person who helped me; he was fantastic! He gave me good advice and offered extra preventative services that would be good for my Toyota (but was not pushy at all). He gave me an estimated pickup time - and sure enough, my car was ready right on time! That is not usually the case at the other location I've gone to. Check-in and check-out were both fast and super convenient. Not only was Yehia great, but another young sales associate offered me water and complimented my earrings while I waited. In addition, this location offers a free Lyft ride home (from service) within a 7 mi radius. (Anaheim either doesn't offer this or never mentioned it to me all the times I've been there.) Buena Park Toyota definitely has excellent and genuine customer service - I will be back for sure! More

I purchased a new car. I found that the people at the dealership were very professional and the buying process was very efficient. I found that the people at the dealership were very professional and the buying process was very efficient. More

From the moment my wife and I walked in, we were greeted with smiles and handshakes. The initial car I wanted was sold and the Bassan went above and beyond to find an available one. He was well informed and with smiles and handshakes. The initial car I wanted was sold and the Bassan went above and beyond to find an available one. He was well informed and knew what I was looking for. I appreciated the help from the financers and the sales manager. More

My Explorer is good so fare, it has a couple of issues but was told they will be taken care of so now just waiting. Other then that sales men was great and easy to work with. The place was nice and clean. but was told they will be taken care of so now just waiting. Other then that sales men was great and easy to work with. The place was nice and clean. More