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AutoNation Toyota Buena Park

Buena Park, CA

4.7
1,252 Reviews
AutoNation Toyota Buena Park is the best place around for new Toyota vehicles, used cars for sale, and expert Toyota service. Our expansive showroom features one of the largest inventories of new Toyota vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Toyota, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, near the corner of Beach Blvd and Auto Center Drive.
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6400 Beach Blvd

Buena Park, CA

90621

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Showing 1,252 reviews

July 28, 2023

took my car in for 5000 mile check up dropped at 130pm I was only person there leaving my car at that time was told only 2 hrs its was 515pm never heard from.desler called them hot transferred to a voice ma More

by lisa_fitzmaurice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Sanders
Jul 31, 2023 -

AutoNation Toyota Buena Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Buena Park. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (714) 627-5562 to discuss what we can do to help.

July 26, 2023

Long wait n did not notify me for how long, waited 4. 5 hours . Ended up to come back bec they need to order the parts More

by vilmaempleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Jul 29, 2023 -

AutoNation Toyota Buena Park responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 26, 2023

We had a great experience at toyota of buena park, Mohamed was very professional and helpful, he made the selling process easy and paid a fair price for our car, better than the competitors, will defi More

by Emmanuel c.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mohamed
Jul 29, 2023 -

AutoNation Toyota Buena Park responded

Hi Emmanuel, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 25, 2023

Mark in the service dept. was very professional and accommodating. Provided transportation and made the experience so easy. More

by beighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 27, 2023 -

AutoNation Toyota Buena Park responded

Hi Beighton, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

I went looking for something and found it with the help of your sales team member, Chandler. I will definitely refer my son when he’s ready to make his purchase for a Tacoma. More

by avalentina77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler
Jul 28, 2023 -

AutoNation Toyota Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

They always fix the issues with my car and have it ready by the time they say it will be ready. More

by estradaesteban6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah & Mark
Jul 28, 2023 -

AutoNation Toyota Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

The customer service was bad and they were charging me more than what it was supposed to be. I went to a different Toyota and they fix it for less of what they where asking for More

by anarios04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Jul 29, 2023 -

AutoNation Toyota Buena Park responded

Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.

July 23, 2023

My experience on buying a car was excellent , customer service was great , the vendor named Mariano García who was taking care of mi car purchase answer each of my questions and help me get the car I w More

by LEEN LEEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariano García and Edgar
Jul 29, 2023 -

AutoNation Toyota Buena Park responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Toyota Buena Park and we hope to be of service again in the future.

July 23, 2023

Had a really great experience at this dealership thanks to Muhammed! He was very knowledgeable and make my experience feel great. I would recommend this dealership More

by Miguel8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed
Jul 29, 2023 -

AutoNation Toyota Buena Park responded

We are pleased to hear you had such a positive experience with us, Miguel8! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 21, 2023

The salesperson Bassam was very helpful and kind. The manager was accommodating and friendly as well. The truck is outstanding! More

by realscubasteve74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bassam
Jul 26, 2023 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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