AutoNation Toyota Buena Park

The customer service was top notch from the time that Francisco Acosta greeted us just by the entrance to the time we signed the deal. He went above and beyond in giving us excellent service. AutoNation Francisco Acosta greeted us just by the entrance to the time we signed the deal. He went above and beyond in giving us excellent service. AutoNation has an amazing team that works together to ensure that customers are well taken care of. Well done team Autonation. We will be back😀 More

No hassle experience! Sales team stayed true to their word, beat the competitors offer we had from another dealer. Aldo, Leo and Miguel worked as a team to get us the pric Sales team stayed true to their word, beat the competitors offer we had from another dealer. Aldo, Leo and Miguel worked as a team to get us the price and features we wanted. Maurice financed and walked us smoothly through the process. Professional, friendly, knowledgeable, and we walked away feeling like we made some new friends! Would definitely recommend! More

Would definitely go back! Great service, and they care about you! Awesome selection, and customer service. Ask for Fabian! No pressure and no haggle. Great service, and they care about you! Awesome selection, and customer service. Ask for Fabian! No pressure and no haggle. More

Aldo had the car ready when I arrived at the dealership. He was very helpful from start to finish. He was very helpful from start to finish. More

AutoNation Toyota Buena Park is the best. .!! we are a Toyota family. This will be our six Toyota purchase. Frank is the best. .!! we are a Toyota family. This will be our six Toyota purchase. Frank is the best. More

Deal was smooth and quick. Finance Department was really good, no pressure added. It was overall very good car buying experience. Finance Department was really good, no pressure added. It was overall very good car buying experience. More

Purchased a 2016 Model X during the After-Thanksgiving Sale (11/30/2024). The buying experience was great (see 12/04/2024 review), but the follow-through has been deeply disappointing. By mid-January Sale (11/30/2024). The buying experience was great (see 12/04/2024 review), but the follow-through has been deeply disappointing. By mid-January, I noticed minor water intrusion from the falcon doors during rain. By 2/21, water from car washes was streaming down the interior panels. In March, Tesla Service referred me to Collision without inspecting the car—despite no collision. Then Collision sent me back to Service. Frustrated, I turned to my purchase agreement. I purchased EASYCARE and SAFE-GUARD through AutoNation Buena Park, but it’s impossible to reach anyone to find out what’s covered. Calls to finance go unanswered, voicemails to sales managers are ignored, and emails to my original sales rep get no reply. See the response to my original review on 12/4--I was told, “Henry! If you ever need help, just call.” I’ve tried. Now I’m debating whether it’s even worth driving out from Riverside for assistance. I'm left feeling like they were happy to close the sale—but not to follow through. More

Excellent customer service and professional staff. I was greeted promptly and courteously by knowledgeable and very professional technical advisors. I was greeted promptly and courteously by knowledgeable and very professional technical advisors. More

Great service and very helpful. No one was pushing us to buy the car and the lack of pressure made us feel more confident in our decision No one was pushing us to buy the car and the lack of pressure made us feel more confident in our decision More